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Protecting yourself from fraud, rogue traders and scams

What is fraud?

Fraud is when trickery is used to gain a dishonest advantage, which is often financial, over another person.

There are many words used to describe fraud: Scam, con, swindle, extortion, sham, double-cross, hoax, cheat, ploy, ruse, hoodwink, confidence trick.

Website: Financial Fraud Action UK (opens in a new window)

What is a rogue trader?

Not all traders are rogue traders. It is important to find one who can help you. You can use the Check a Trade website (opens in a new window) to find a reliable trader. Ask friends and family if they can recommend a reliable trader.

A rogue trader is a trades person such as a builder or plumber who will offer to do work for you but may do one of the following:

  • they might provide low quality or dangerous work
  • they may not produce work to the standard or price that has been agreed
  • they may increase the cost of the work half way through
  • they may recommend or do unnecessary work
  • they may damage your property so they can then "fix" the problem for you
  • they may do work they are not qualified to do, for example, working with gas appliances when not gas safe registered
  • they may commit fraud or burglary
  • they may bully or threaten a customer into agreeing to work

What is a scam?

Scams are schemes to con you out of your money. This can include people knocking on your door, calling you on the telephone or even putting a letter or leaflet through your door. Scams can also be found online via your email, web browser or within social media.

Website: Which? How to spot a scam (opens in a new window)

Website: Citizens Advice Bureau (opens in a new window)

Trading Standards

Trading standards is the local government service that works to protect consumers and support legitimate business. For more information visit the Worcestershire Trading Standards (opens in a new window) website.

Worcestershire Trading Standards Twitter feed