Emergency winter advice

Help us help you, stay well this winter

Worcestershire Winters Well

COVID-19 Coronavirus

The country is learning to live with COVID-19, and the main line of defence is a vaccination. We have guidance on how you can get a vaccination or test, stay safe and the latest COVID-19 figures in Worcestershire. Please see COVID-19 Coronavirus.

In this section

Keeping warm

NHS Choices Keep Warm, Keep Well site has useful information about keeping warm, winter fuel and more. 

Website: NHS Choices Keep Warm, Keep Well (opens in a new window)

You may have heard of the Warmer Worcestershire website, where you can see a thermal map of the county and discover how much heat is being lost from your home.

It also contains information about grants and offers available to help you to keep warm when the worst of the winter weather starts to bite.

A simple tip to help you, or your family and friends, to stay warm is to eliminate draughts and wasted heat by installing a cheap, easy-to-fix brush or PVC seal on your exterior doors. Letterboxes and keyholes should be covered too.



We do our best to keep the highways network running as effectively as we can during periods of ice and snow, primarily by gritting a number of key routes.

Go to the gritting routes map.

Report a gritting, ice or snow issue.

A primary network of 1,300km is treated in the first instance, with a secondary network treated when conditions require it and when resources allow.

Please plan your journeys carefully when there is a risk of ice or snow. For more information visit Highways England (opens in a new window)

Driving in Snow and Ice

The best place to find advice about driving in severe weather conditions is the government's Direct Gov website. You can find information about planning journeys, making your journey and getting help if things go wrong on the Safety in extreme weather page. You can also see information on Worcestershire roadworks and road closures.

Website: GOV.UK website - Driving in Adverse Weather Conditions (opens in a new window)

Bus Services

Buses and bus routes can easily be effected by bad weather. Services effected will be published on the website homepage as well as further information published in more details on the bus service travel news web page.

Go to the Buses section.

Being a good neighbour

Please check on elderly neighbours or relatives, and:

  • make sure they are eating and drinking regular hot meals and drinks, perhaps make an extra portion for them next time you're preparing a meal
  • check that their cupboards are stocked, if not, offer to pick them up some groceries on your next visit to the supermarket
  • advise them to wear several layers of thin clothes rather than one layer of thick clothing, this keeps warm air trapped
  • make sure their heating is in good working order and turned on, the temperature of a room that most of their time spent in should be between 18-21 degrees Celsius
  • ensure they have a couple of thick blankets handy
  • give them your phone number and make sure it's in a handy place if they do need your help

Staying in the loop

The Cold Weather Alert operates in England from the 1 November to 31 March every year, in association with the UK Health Security Agency (UKHSA). The alerts give you advanced warning of adverse weather conditions that could have a significant effect on your health and well-being, enabling you to take extra precautions to keep safe and well.

Website: Cold Weather Alerts - Met Office (opens in a new window)

The best way to get the latest information about how winter weather conditions are affecting Worcestershire and the area where you live is to tune in to local radio stations. The following frequencies are for FM radios:

  • BBC Hereford & Worcester 96,104, 104.4
  • Free Radio 102.8
  • Heart 100.7
  • Signal 107
  • Touch 102.2
  • Youthcomm 106.7

Save them to your radio pre-sets now if you can, or keep them handy for when you need them.

School closures

It's very rare that we ask all schools to close because of severe weather - the decision about whether to remain open or not is predominantly taken by each individual school. For that reason, it can vary greatly from one part of the county to another.

Our website will include an alert whenever schools are affected by severe weather, which will be updated regularly with the latest information that schools provide to us (look our for alerts at the top of the website).

Go directly to the school closures section.

Another source of up-to-date information about school closures is the radio, above is a list of local radio stations to tune into.

County Council alerts

Alerts will show at the top our website in the alerts bar whenever important information needs to be communicated. Our alerts will be used to provide information about severe weather warnings, roads affected by snow and ice, school closures, library closures, museums, waste & recycling collections and disruption to public transport, among other things.

Follow us on Twitter

Our main Twitter account also allows us to communicate important messages. During snow and ice, it's often referred to as the 'Gritter Twitter'. To follow us, either visit or search for @worcscc on your Twitter application.

Here2help Worcestershire