If you are experiencing any issues at all accessing your account, renewing or reserving books please email us at firstname.lastname@example.org, contact 01905 822722 or visit your local library.
You can borrow most library books for up to 3 weeks at a time
When you renew your books a new return date will be generated 3 weeks from that date. You can renew loaned books nine times (a period of six months) before taking back the library for return or re-issue if available.
Items such as DVDs, CDs and Spoken Word do not need to be renewed as you pay for each week you have them (see fees and charges for more information). It is important to return these items on time otherwise the hire charges will automatically be put onto your account.
If your book has been reserved by another customer, you will not be able to renew it online.
If you are still reading your book and would like to keep it for longer, please contact your local library and they can look at finding another book for the other customer. Please note that this isn’t always possible so try and prioritise reading these books first if you are aware they have been reserved.
How to renew?
Go to: Library Catalogue (link opens in a new window) and follow the instructions below, please:
- open your account using the My Account link (top row)
- click on the Loans tab
- select the items you would like to renew
- click the Renew button
Call the Customer Contact Centre on 01905 822722, select option #2 to renew. If possible, please have your library card number ready.