Human Resources and Organisational Development

Our job is to make sure that the Council excels at people management and we do this through the following three areas:

  • The provision of excellent operational HR services and change management support to the County Council's Directorates, to enhance their ability to achieve their key objectives.
  • The development of strategies, policies and initiatives that enable us to maximise the contribution of our people to the achievement of the Council's short and long terms goals.
  • Making Worcestershire County Council a great place to work by improving our performance as an employer.


Every one of the County Council's employees makes a difference to the quality of people's lives in Worcestershire and therefore their work has real meaning. How they do their work is guided by 'Our People Values':

  • Customer focus.
  • Can-do Culture and
  • Freedom within boundaries

HR and OD has a special responsibility as the guardian of the Council's values and promotes them during its numerous contacts with employees and job applicants.

We welcome feedback on any aspect of our HR and OD services. You can contact Elaine Chandler, Head of Human Resources and Organisational Development, directly on 01905 766218 or e-mail echandler@worcestershire.gov.uk.