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The Re-Use of Public Sector Information

How do I complain about how you have handled my re-use application or your re-use processes?

If we refuse your request to re-use our information, we will provide a written explanation of why your application has been refused and explain how you can complain, together with related rights of appeal.

If you want to complain about the way WCC has handled your application for re-use or complain generally about our re-use policy and processes you should write to the Consumer Relations Unit.

If you are dissatisfied with the outcome of your complaint or the way in which we have handled your complaint generally, you are entitled to refer your complaint to the Office of Public Sector Information (OPSI) at:

Office of Public Sector Information
Admiralty Arch (North Side)
The Mall
London
SW1A 2WA

If you are not satisfied with the response from OPSI you can appeal their decision to the Advisory Panel on Public Sector Information (APPSI) at:

Advisory Panel on Public Sector Information
Admiralty Arch
North Side
The Mall
London SW1A 2WA