Here2Help Coronavirus (COVID-19)

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Here2Help is a community action response to Coronavirus (COVID-19)

There are many vulnerable people in our community who have to self-isolate. This site provides a central location for the vulnerable who are unable to seek help from family, friends and neighbours. You can request help, volunteer to help and find useful resources.

Vulnerable and in need of help?

There are and will continue to be many people in our communities who will be self isolating at home due to Coronavirus (COVID-19).

If you are vulnerable and need help during this difficult time and would like to be contacted by a helper or volunteer, please complete this form.

I need help

Can you offer help during
Coronavirus (COVID-19)?

We’re already receiving kind offers of help and support from individuals, groups and businesses across Worcestershire.

We would love to hear from you if you have any goods and services that you wish to donate.

Tell us how you can help

Help for those without the internet

A phone number has been set up to help those who can’t access the internet, to help them fill out the form. The dedicated number is: 01905 768053.

The Here2Help opening hours are Monday - Thursday 9am - 5pm and Friday 9am - 4.30pm.

Residents who have received an NHS letter

Residents who have received a letter from the NHS asking them to self-isolate for 12 weeks and are deemed extremely vulnerable can also use this number 01905 768053 to request help with care, medicine and support with daily living.

WFH Icons informationOur campaign

Offers of help: 1923

Requests for help: 3571

(Updated: 17 September 2020 08:52)

We would like to thank all of those people offering help and support during this time, your support makes an enormous difference.

Here2Help Latest Updates

Take a read of our news and social media for what has been going on during our Here2Help campaign in Worcestershire.

Here2Help news and social media


Resources to help while you stay at home during Coronavirus (COVID-19)

We have put together a series of resources to help you and your family whilst following the National Government advice.

Please help us raise awareness of the Here2Help campaign

Add the #Here2Help logo to your social media profile. You can do this on Facebook, or by using Twibbon to edit your Twitter profile.

Help us spread the word by putting up a poster

Free posters to download and print off to advise people on how they can get help during the Covid-19 pandemic.

Download the Here2Help posters

Digital Events and Activities

A range of library events and activities are now available online for customers. They include Storytime at Home, Rhyme Time and Poetry in Motion on demand videos for children and young people.

Website: Digital events and activities from the Library

Help the NHS and Care Services – Tell us about your experiences during the Coronavirus outbreak

Healthwatch Worcestershire would like as many people as possible to share their feedback of accessing information and health and care services during the Coronavirus outbreak. This will enable us to help these essential services at this difficult time, by providing feedback about what is working well, any issues and where further information is needed.

Website: Healthwatch Worcestershire COVID-19 survey

Psychological first aid

Staff and volunteers at the forefront of dealing with Covid-19 can now access a free online training course on Psychological first aid.

Website: Psychological first aid in emergencies training for frontline staff and volunteers from GOV.UK (opens in a new window)

5 steps to look after yourself and others



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Take care of yourself and stay healthy



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Be Kind.
Think of others



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Get online to stay in touch



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Share accurate advice and information

COVID-19, Domestic Abuse and Your Community

You might be worried about yourself or a friend/relative’s wellbeing whilst we are being asked to stay at home as part of the COVID-19 emergency measures. If so, help is available:

SafeLives ending domestic abuse # you are not alone
Safe Lives have all the domestic abuse resources in a one stop link:
Website: SafeLives ending domestic abuse - Domestic abuse and COVID-19 (opens in a new window)
Free phone 24 hour National Domestic Abuse Helpline 0808 2000 247

West Mercia Women’s Aid Helpline 24 hours a day on 0800 980 3331
Website: West Mercia Women's Aid (opens in a new window)

Men’s Advice Line on 0808 801 0327 (Monday to Friday 9.00am to 5.00pm)

In an emergency always dial 999

For more information about this service and further domestic abuse related information and services please visit the Worcestershire County Council Domestic abuse website.

Here2Help: Privacy and your information

How we use your information during this campaign can be found in the Coronavirus response and Here2Help Worcestershire Privacy Notice page.

Important information about helpful community groups and organisations.