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Coronavirus (COVID-19) advice and guidance for schools, early years and education settings

COVID-19 Incident Support Helpline

The Department for Education incident support helpline is available to answer questions relating to COVID-19 in education and childcare settings.

The helpline is open between 8.00am and 6.00pm on Monday to Friday and 10.00am to 6.00pm on Saturday and Sunday. Please note the helpline will be closed on the Easter bank holidays, Friday 15 April and Monday 18 April. 

Phone: 0800 046 8687

Government guidance

Website: Guidance about nurseries, schools, colleges and universities

Personal protective equipment (PPE)

If required, additional supplies of personal protective equipment (PPE) and hand sanitiser can be requested by staff working in the following eligible services:

  • children’s care homes and secure homes
  • all special schools and special post-16 institutes

Request supplies

Quick links