Standard 5 Mental Health and Well-being

Quick links: Level 1 | Level 2 | Level 3

Level 1

Topic  Criteria  Guidance
 1.5.1
Raising awareness
 Provide and display information about how staff can look after their mental health and well-being Ensure people and managers are aware of what they can do to look after their own mental health and reduce stress.  This could include the '5 ways to well-being' and also includes looking after general health and well-being.
1.5.1
Raising
awareness
Reduce stigma about mental health in the workplace
Ensure that staff and managers at all
levels know that it is OK to talk about and support mental health and well-being in the workplace.  This could take place in management meetings, one to one sessions with staff such as appraisals.  You might include questions about mental health and wellbeing in staff surveys and make sure that managers are trained in basic mental health awareness.
1.5.1
Raising
awareness
Provide and display information for staff on how the law supports their mental health work  Inform people about their rights under the
Equality Act 2010.  This could be part of
staff induction and be included in your employment policies and procedures.
1.5.1
Raising awareness
Ensure managers at all
levels know that they
have legal responsibilities
regarding mental
health in the workplace
(including stress &
bullying)
Managers need to be aware of how the law protects mental health and wellbeing in the workplace and the legal implications that could result from their own behaviour as well as that of others.  It is important that this is covered in procedures around recruitment, grievances, bullying and harassment, management practices and management training.

Level 2

 Topic Criteria
Guidance
 2.5.1
Leading good health
 Establish a Mental health and well-being champion   It is important that the Mental health and well-being champion makes the links between good physical health, nutrition and exercise to build and maintain good mental health and well-being.  The Mental health champion will lead in promoting good mental health.
 2.5.2
Raising awareness
 Provide staff with information about how they can look after their well-being and learn to cope with pressure better  Ensure all staff are aware of how they can maintain and build resilience and coping skills.  This might be by signposting them to external services or occupational health provision, coaching or counselling provisions or promoting the '5 ways to well-being'.

This includes looking after general health and well-being and taking proper breaks from work.
 2.5.3
Improving health
 Provide mental health awareness information and support to managers  Ensure all managers are able to recognise and deal with common mental health problems including stress. This could include providing toolkits or information and guidance notes.

Ensure that they are aware of and follow policy and procedures.
 2.5.3
Improving health
  Ensure policies and practices promote good mental health at work  Highlight how to support good mental health by promoting good practice in company policies.  This could include having policies such as health and safety, bullying and harassment, dignity, absence management, equality, lone or remote working, working hours or it could be included in a specific health and well-being policy
 2.5.3
Improving health
 Carry out a stress management risk assessment and act on the results  Find out what risks there are to the mental health of your staff.  You could make use of the HSE Management Standards Indicator Tool, use an alternative survey or work with a consultant to highlight areas of work which could have a negative impact on the mental health and well-being of staff.
 2.5.3
Improving health
 Provide appropriate support for people who have recognised mental health problems It is vital that those people with recognised
mental health problems are given
appropriate support to stay in work. This
might include 1:1 support – mentoring/
coaching, regular work reviews, appropriate
adjustments to work (such as flexible
working hours or changes to certain tasks)
or having a recovery action plan in place if
appropriate.
2.5.4
Leading good health
Keep people well informed during times of change and pressure Times of change can put a strain on the
mental health and well-being of staff,
having clear procedures and practices in
place to keep people informed during times
of change and pressure can help to keep
this strain to a minimum and keep people
working productively.

Level 3

 Topic Criteria
Guidance
3.5.1
Raising awareness, improving and maintaining good health
Support and implement activities around local and national mental health campaigns Engage in stress awareness days, World Mental Health Day and other national awareness raising campaigns which support mental health.
3.5.1
Raising awareness, improving and maintaining good health
Ensure managers at all levels know how they can protect the mental health and well-being of their  staff Managers who take a positive and proactive approach to managing people have a positive impact on mental health and well-being and on performance.  This may be achieved by ensuring mental health awareness is part of core management training and managers know how to carry our effective staff 1:1s/development reviews/appraisals.  It is worth considering mental health first aid training.

The HSE Management Competency Tool highlights the people skills that aid good people management.
3.5.1
Raising awareness, improving and maintaining good health
Provide appropriate support for individuals and groups of people who might be exposed to excessive pressure Just as some people and groups of people in the workplace face greater risks to their physical health, people can face higher risks to their mental health and well-being.  It is important that these risks are minimised.  This could be due to work related or due to additional life pressures or changes.  Support here might include:
•    Work life balance provisions
•    Flexible working arrangements
•    Retirement planning programmes
•    Pension advice
•    Skills/CV workshops
•    Financial management advice
3.5.1
Raising awareness, improving and maintaining good health
Ensure the skills and knowledge of managers and staff are developed on an on-going basis Investing in improving the ability of managers and staff to manage and promote good mental health and well-being at work will help you to continuously build resilience and coping skills of people as well as providing support for those who need it
3.5.1
Raising awareness, improving and maintaining good health
Invest in promoting good mental health in the workplace community This might involve actively engaging people with mental health issues to re-engage with the workplace and/or supporting staff to engage in volunteering, social support groups and related out of work activities.  It might include offering volunteering opportunities, IPS (work placement schemes) or offering flexible working to enable people to take part in relevant community activities.  Making staff aware of opportunities and offering the flexibility to enable them to attend will encourage involvement