New phone numbers will give Worcestershire residents direct access to the County Council's Adult and Children's Social Care Services.
Cllr Sheila Blagg, Cabinet Member with Responsibility for Adult Social Care, explains the changes: "To provide more direct access to Adult and Children's Social Care services the Council is phasing out the 0845 607 2000 number which has been shared by these services over the past 10 years. From now on callers will be able to directly access Adult Social Care services on 01905 768053 or through the Council's new web service Your Life, Your Choice.
"The existing 0845 607 2000 number will continue to be available until the end of March 2016 while we make sure that everyone is made aware of the new contact arrangements."
Callers wishing to discuss concerns about a child or young person can now dial 01905 822666, or use the Council's website. Both new numbers also provide a point of contact for safeguarding concerns about Adults and Children.
People can also find out more through Your Life, Your Choice; a new website for Worcestershire full of information and advice about how people can stay well and independent, and plan for their long-term future. The website helps people find out about support available in the community, and about all kinds of care services for older people and adults with disabilities.
Cllr Blagg added: "You can search by category, keyword or location - so finding information, products and services could not be easier. See for yourself at: http://ylyc.worcestershire.gov.uk/"