Black Friday is returning at the end of the month to brighten up your November blues.
Black Friday is returning at the end of the month to brighten up your November blues. There may be lots of discounts and deals for you to take up in time for Christmas, but there are some things to be wary of too.
Worcestershire Trading Standards are reminding shoppers to stay safe and protect your purchase when finding those discount deals online on Black Friday itself (29 November) and beyond.
Simon Wilkes, Head of Worcestershire Regulatory Services said: “Black Friday is an extremely popular event over recent years, with many taking advantage of some great discounts in the lead up to Christmas. It is always important to shop safely so that you really do get the best value for money.”
There are a number of things you can do to stay safe when shopping online:
Always read the small print - Make sure that you read the finer product details, breakdown of the cost, the detailed description and delivery costs, contact details for the seller and any cancellation rights.
Snap shots before you buy – If you take screenshots of how the item you’re intending it to buy, and the product you then purchase looks remarkably different, you may have a case with the seller, and may be able to request a refund.
Protect yourself by using the right payment method – Use a Credit Card for purchases over £100 or PayPal to make your purchases as you will have a better chance of getting a refund if there is a problem.
You should avoid paying by using bank transfers.
Stay in contact with the seller and contact them with any issues – Contact the seller in the first instance if you’re unhappy with your purchase once you have received it. You have a 14 day cooling off period to change your mind and return/cancel most goods or services purchased online from a UK or EU trader, so check your purchases as soon as they arrive.
If you are unhappy with a recent purchase and would like to review your options, please contact Worcestershire Trading Standards and Citizens Advice Consumer Service on 03454 040506.