Support for County services moves from district offices to libraries

Published Tuesday, 15th May 2018

From July 1, anyone who needs help to use online county council services in Redditch, Bromsgrove, Wychavon and Wyre Forest should visit their local library instead of their district council office.

All the county council services listed below are available online in the first instance and can be accessed by going onto the county council's website www.worcestershire.gov.uk

 

Offering support for these services at local libraries will mean that residents will have more choice about where they can access support and benefit from longer opening times (including evenings and Saturdays at some libraries). For more information please visit www.worcestershire.gov.uk/Libraries or call 01905 822722.

 

As well as supporting customers to access online county services, libraries will be able to offer a range of additional services including adult learning classes, digital support, job seeking support and the opportunity to participate in a wide range of events and activities. Support will be available across 15 libraries.

Customers who live in the Malvern Hills district or Worcester city should continue to visit the Hub at Malvern Library or The Hive in the city centre for support with county council and district services.

 

Anyone can go to their local library if they need face-to-face help to use any of these online services or if they would like to become more confident using a computer.

 

To follow up an enquiry already submitted please use the general enquiry form on  our contact us page www.worcestershire.gov.uk/contactus.

 

County council services include:

  • Blue Badge Parking Permit applications
  • Concessionary Bus Pass applications
  • Countryside Services
  • School Transport and Admission applications
  • Report a Highways issue
  • CVT (Commercial Vehicle & Trailer Permit) applications
  • Registration Services
  • Trading Standards
  • Public Transport

Residents can visit to the following libraries for support services in Bromsgrove, Wyre Forest and Wychavon:

Bromsgrove:

Bromsgrove Library

Alvechurch Library

Catshill Library

Hagley Library

Rubery Library

Wythall Library

 

Redditch:

Redditch Library

Woodrow Library

 

Wychavon:

Broadway Library

Droitwich Library

Evesham Library

Pershore Library

 

Wyre Forest:

Bewdley Library

Kidderminster Library

Stourport on Severn