Travel wallet is just the ticket for passengers with disabilities

travel wallet Published Monday, 9th October 2017

A newly-launched 'Travel Wallet' is to help residents with disabilities overcome communication barriers whilst using public transport in Worcestershire.

The credit card-sized folder allows passengers to organise tickets and travel passes, with transparent sleeves to display cards detailing their accessibility needs that can be shown to bus drivers or ticket staff.

Some of the cards will be simple requests for patience, such as 'please wait for me to find a seat', while others will request specific assistance, including help with entering or exiting the bus or train.

Adrian Hardman, Deputy Leader and Cabinet Member for Adult Social Care at Worcestershire County Council, said: "Public transport helps people with disabilities or frailties to live an independent life, but can be hugely daunting to those who have trouble communicating their needs to drivers or staff.

"Our new travel wallet is a great way of overcoming these barriers, eliminating stress for residents and enabling them to get around our county in confidence."

The travel wallet was developed by Worcestershire County Council following a pledge at a 'People's Parliament' public debate on transport for people with learning disabilities. The People’s Parliament are a group of Worcestershire residents with learning disabilities who highlight issues that are important to them.

Holly Yuille, People's Parliament Co-ordinator at Speakeasy NOW, said: "The People's Parliament project is all about people with learning disabilities speaking up for themselves and making a positive difference on behalf of other people with learning disabilities and accessibility needs. The members are pleased that the Travel Wallet, a concept suggested by them, has been adopted in Worcestershire."

To support the launch of the Travel Wallet, bus and rail operators have briefed staff working on routes running through Worcestershire to look out for cards, and to provide assistance where required.

Residents interested in receiving a travel wallet can contact their social worker at Worcestershire County Council, while supplies are also being provided to a range of local charities.

For more information, call 01905 768053, email, or visit