Safeguarding and Quality Assurance

Key Services of Safeguarding Quality Assurance

Independent Reviewing Officer (IRO) Service

This service is responsible for chairing reviews for all looked after children and ensuring they have a Care Plan and that the Plan is quality assured and right for the child or young person. All looked after children (for the duration they are legally looked after) will have an allocated IRO and be able to contact them and know who they are.

Child Protection (CP) Coordinators

CP Coordinators chairs all Child Protection Conferences; the conference chair should be a professional, independent of operational and/or line management responsibilities for the case. Where possible the same person should chair subsequent child protection reviews. The chair should meet the child and parents in advance to ensure they understand the purpose of the conference and the process. The CP Service also represents Social Care at MAPPA Level 3. 

Local Authority Designated Officers (LADO)

The LADO Service for Worcestershire sites within the SQA Service; All organisations providing services to children and young people must ensure that their staff and volunteers are safe to do so. Most adults who work with children and young people act professionally and aim to provide a safe environment for the children and young people in their care, however, it must be recognised that there are adults who will deliberately seek out, create or exploit opportunities to abuse children.

The allegations' process is managed by Worcestershire’s Local Authority Designated Officers (LADO) as part of the Safeguarding and Quality Assurance Service.

Principal Social Worker (PSW)

The PSW Role sits within Safeguarding Quality Assurance; the role has a specific function to ensure we have up to date policies, procedures and practice standards and having a lead role in our Practice Model (Signs of Safety) implementation. There is also a key link with our Social Work Academy ensuring a focus on Learning and Development/CPD opportunities, Practice Education, ASYEs and Students. 

Advanced Social Work Practitioners (ASWP)

ASWPs support newly qualified Social Workers throughout their ASYE year, represent Social Care at MARAC, complete Stage 1 Complaints, support our Quality Assurance Framework and support experienced Social Workers with targeted interventions, such as co-working complex cases.

Quality Assurance (SQA) Framework

SQA manage the Social Care and Safeguarding QA Framework specifically our Audit and Service User Feedback Programme; this will includes quarterly whole service QA Reports and Compliments and Complaints Reports.

Advice and guidance for professionals

Further advice and guidance for professionals can be found on our professionals page.