4. Listen to the voice of the child

 Gather regular feedback from our service users and listen to the children we work with to improve our services. Children and Young People will know they are being listened to and their views are being taken into account in everything that we do.

In their own voices this is how young people in Worcestershire have described their experiences:

Care leaver Matt said:

Care Leaver - Matt

“Having a good foster carer helps you develop life skills. Having a positive relationship with my foster carer and social worker has been a great support while I’ve been in care and as a care leaver. Just because you leave their care, it doesn’t mean the relationship has to end.”


Care leaver Alison, said:

Care Leaver - Alison

“When I was in the Care Leaver’s council, (Speak Out) I experienced professionals being good corporate parents asking us what we wanted and needed from them. It helped develop my confidence and skills. I have achieved more than I thought I could and I love my job. Being where I am today also provides another positive role model for my brother who still is in Worcestershire’s care.”


Courtney, an apprentice with the Green Fingers project, said:

Care Leaver - Courtney

“I was learning teaching and communication skills from them and they were also encouraging the older ones including me to join in and not be embarrassed about what others think of your ideas. Every time I go to the music and arts sessions my confidence grows as I’m learning different skills and doing different activities every time. Being a part of Green Fingers makes me feel safe as I know the staff very well and I also know the place where I’ll be working. I have now gone onto gaining the apprenticeship which will allow me to gain new skills, learn more and earn money for the first time. Starting the Green Fingers Project for the first time, I was shy and scared and would barely talk to anyone but as the years went by I built confidence and trust with the staff. I am proud of what I have achieved since I started the Green Fingers Project.”

Read the Ofsted Report (the link takes you the Ofsted report which is in PDF format)

Tina Russell

Listen to the voice of the child