Flooding update - (Tuesday 19th November) Malvern and Upton Household Recycling Centres will be closed on Wednesday 20th November 2019

MECC training

There are two parts to MECC training in Worcestershire.

The first part is MECC e-learning which is open to everyone as an introduction to MECC:

  • completion of MECC e-learning is a mandatory requirement for attending MECC face to face skills training
  • e-learning takes approx. 30 minutes to complete and can be completed as a standalone learning package

The second part of the training is MECC face to face skills training which builds on the e-learning.This supports frontline staff and volunteers to develop the skills, confidence and knowledge to help Make Every Contact Count.

To find out if you should you complete MECC e-learning only or e-learning and face to face skills training visit this page: learning aims and objectives for MECC e-learning and skills training, and which part/s of the MECC training package is relevant for you.

To access MECC e-learning and further information about the skills training, please choose your organisation:

MECC Train the Trainer courses

The next MECC Train the Trainer opportunities will be on:

Friday 24 January 2020, 10am till 2:30pm

  • venue: Pershore Room, County Hall, Worcester 

Please register your interest via email HWBAdmin@worcestershire.gov.uk.

Please note you must complete the MECC e-learning and the Face to Face training before attending. Please send copies of your certificates with your request to join either course.

Other training opportunities

In addition to the MECC e-learning and Face to Face Skills training we provide there are other related e-learning opportunities. Read more

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