8th February 2019
Another information drop-in session for residents affected by last year's floods in Hollywood is being held on Wednesday 6th March at Hollywood Golf Club between 3pm and 6pm.
Residents are welcome to drop-in to find out how the recommendations in the flooding investigation report are being implemented and get advice if they still have any insurance or home repair problems. For more information download the drop-in session leaflet.
Download: Drop-in Session Leaflet
21st December 2018
The Hollywood flood event Section 19 investigation report has been completed and can be viewed below along with the latest residents update sheet. There will be some paper copies available in the Woodrush Community Hub.
Download: Residents Update December 2018
29th November 2018
To date, surveys have been completed of ground level points, mainly focusing upon road gullies, culverts and other drainage features close to roads or public spaces. The next phase of the investigations has now started, with the focus moving to areas on private land where levels have not yet been taken. This data will feed into a basic flow model to identify any vulnerable locations which need further and more detailed analysis.
Over the next couple of months, North Worcestershire Water Management (NWWM) may need to access your driveway or garden. NWWM will do their best to let you know in advance if they need to access your garden however, this is weather permitting so there are no specific dates or times as to when this will happen. For surveys to be conducted efficiently and in a systematic way, NWWM would be grateful if they can assume permission is granted to take measurements on driveways which adjoin the road. Please note that officers from the NWWM team will always carry identification and you are always welcome to check this.
5th November 2018
We are still investigating locally and the current focus is taking measurements of the streams and culverts to create a basic model which should highlight areas at higher risk of flooding.
The first draft of the flood event Section 19 investigation report has been produced and sent for consultation to all the key Risk Management Authorities and First Responders involved in the flood event. This will be published on our website in due course.
1st October 2018
A new residents update sheet has been uploaded, see link below. A reminder that tomorrow (2 Oct) is the drop-in session at the Hollywood Golf Club. Come and chat with us anytime between 1.00pm and 7.00pm to find out how the investigation is progressing and provide us with any information you think would help. For more information download the drop-in session leaflet.
Download: Drop-in-session leaflet.
About Hollywood flooding
On the Sunday 27 May 2018, Hollywood, in the parish of Wythall, South Birmingham experienced a massive, local, unprecedented rain storm. Approximately 2 months worth of rain (130mm) fell in 2 hours (exceeding 2007) which made it impossible for watercourses and drainage / sewer infrastructure to cope with the extra water. 264 properties have been confirmed as flooded internally and 87 flooded externally.
The information on this page is intended to continue to update residents and businesses in the area and will be updated as new information arises.
How can residents and businesses help themselves to recover from this? And who can support them?
This update sheet for residents contains information about the impact of the flooding, specific contacts for help and information and plans regarding investigations and ongoing recovery. This update for residents will be regularly changed with new information.
Download: Residents update sheet
The National Flood Forum have been providing advice and support to anyone affected by flooding. To speak to someone who knows what you are experiencing and for information about any aspect of flooding, contact them.
- website: National Flood Forum (opens in a new window)
- email: firstname.lastname@example.org
- telephone: 01299 403055
What's happening now?
We are currently gathering data to help inform us of the extent and severity of the flooding. This will also help determine the source of the flood and possible causes.
- all aspects of the flood event and response to it are being thoroughly investigated by the agencies and local authorities
- your input to the investigation is extremely welcome and important and it will be sought / encouraged in a number of ways
- if you are happy for your photographs to be used in publications and digital media, please download the consent form and send photos and the completed consent form to email@example.com; we will ensure no personal or sensitive information is included in the image (such as registration numbers and house address details)
- many thanks for the photos and videos you’ve already sent to us; please send any more to the Dropbox (opens in a new window)
- we, as Lead Local Flood Authority, are carrying out a formal investigation under s19 of the Flood & Water Management Act; the summary report will be published
- the investigation will also begin the process of identifying possible measures which might reduce future flood risk and impact
- information on the extent of flooding and properties effected is still being gathered; if you haven’t had someone from North Worcestershire Water Management visit and either talk to you or drop a survey through your door, please email firstname.lastname@example.org advising of your address and if you experienced flooding (including of the garden, a garage / shed, or inside your home), and any details on the source of the flooding
Who do I call about what?
Reporting a blocked gully
Please note, gullies generally have a small amount of sitting water in them to trap any bad smells.
- online Report it
- telephone: 01905 845676
Reporting a blocked sewer or sewer flooding
Contact Severn Trent Water LTD
- telephone: 0800 783 4444
Reporting blockages in a watercourse (smalls rivers, streams and ditches)
If you are a "riparian owner" you may be responsible for the maintenance of your watercourse; for details about riparian ownership, see the leaflet on our Roles and responsibilities section.
For general land drainage advice and to report issues with a watercourse
North Worcestershire Water Management
- email: email@example.com
- telephone: 01562 732191
For contact details regarding sand bags, insurance, advice and health and safety issues
Download: Residents update sheet