Essential maintenance will be taking place on our payment facility services on Thursday 17th August between 20:00 and 00:00. During this time all Payment Services will be unavailable, though downtime is not expected to exceed 60 minutes during this maintenance window.

Are Online Payments Safe?

Worcestershire County Council is committed to protecting your privacy online. We have taken the following measures to help protect your information.

We use a digital certificate

A digital certificate is similar to an electronic passport. A digital certificate has been issued to Worcestershire County Council to prove we are who we say we are and so that you know you can trust us with sensitive information.

We send your information in coded format

Our secure server software encrypts all your personal information. Encryption means taking original information, for example, converting your payment card number into coded data so that it is unrecognisable as it travels across the internet.

When you enter the secure area of our web site you will see a padlock icon appear in the bottom right-hand corner of your computer monitor. You can click on the padlock to be sure that it is Worcestershire County Council you are trusting.

Your information will only be used for payments

The Data Protection Act 1998 ensures the protection and care of personal information. This means that information you give us electronically will only be used for the purpose you intended.