Visitors to Worcester's annual Victorian Christmas Fayre will be able to hop on a special weekend bus service that will ferry passengers to and from the festive event. There will be potential disruption to all our online services, the let's waste less website and the Worcestershire Hub website from Saturday 29th November to Sunday 30th November due to work on the system.

Visual Impairment

How can we help?

Our sensory impairment service is a specialist service that promotes the independence of people with a sight and/or hearing loss. It maintains the register of sensory impaired adults in Worcestershire and supports individuals to maintain or regain independence by providing specialist equipment and/or rehabilitation and mobility training.

The service aims to:

  • assess your individual needs focussing on visual impairment issues
  • provide focussed planning to enable individuals to maintain or regain independence
  • provide specialist equipment
  • provide rehabilitation support to enable individuals to complete daily living tasks independently
  • provide training to include cooking skills and communication skills such as Braille etc
  • provide surroundings awareness and mobility training, indoors and outdoors
  • maintain the register of visually impaired and/or hearing impaired people in Worcestershire
  • provide carers assessments
  • provide adult protection assessments and workflow
  • provide mental capacity assessments
  • identify and refer onto community social work teams for personal budgets or provision of care services
  • provide volunteers to support service users with a dual sensory impairment where there is availability
  • refer on to other appropriate teams or agencies for ongoing support.

Who is eligible for the Visual Impairment Service?

The individual must be:

  • Ordinarily Resident in Worcestershire
  • Be aged 18 or over
  • Agree to the referral being made
  • Meet 'Fair Access to Care Services' criteria
  • Must have a sight loss that cannot be corrected and is diagnosed by a consultant/GP/Optometrist or
  • be Certified/Registered partially sighted/sight impaired or blind/severely sight impaired

How to be referred to the service

You can ask for help yourself or you may ask someone such as a relative, friend or health professional to contact us on your behalf. In the first instance contact should be made with the Adult Duty Team or a Customer Services Advisor at the Access Centre.
Tel: 0845 607 2000