Keeping you informed about highways

We work to maintain and enhance the condition of roads, verges, pavements, road signs and road markings. Street furniture, street lighting and bridges are also maintained by Worcestershire County Council and we invest in our network to maintain it for users of today and tomorrow. A key priority is to ensure the highway network is in a safe condition for members of the public and to minimise inconvenience caused, where reasonably practicable.

Our Highway maintenance teams carry out regular inspections and reactive repairs to identified defects (e.g. potholes) and regularly review our procedures and frequently monitor the condition of our network. Highway maintenance teams' main duties include:

  • regular highway inspections
  • planned maintenance schemes such as resurfacing and grass cutting
  • reactive maintenance work such as pothole repairs
  • winter maintenance activities such as gritting

We respond to defects using a risk based approach; urgent defects are made safe as soon as possible. All other defects are completed within the 28 days period as identified in line with Department for Transport guidance.

In April 2016 the Government announced details of a ‘Pothole Action Fund’, which allocated money to local authorities to be spent on fixing potholes. The allocation for Worcestershire in 2016/17 was £894,000 to repair potholes permanently and carry out resurfacing treatments in order to prevent potholes from forming, thus safeguarding the highway asset in line with the Government funded and sector led Highway Maintenance Efficiency Programme (HMEP). In line with Department for Transport guidance to promote greater transparency, we have published an Annual Report showing how we have spent this funding for the financial year 2016/17.

These are some of the works that we are carrying out in Worcestershire to help keep you moving and keep the county 'open for business':

For the first six months of the year (1st January to 30th June 2017), we have fixed 15,817 reported defects. You may wish to see how we are doing on every six months through our balanced scorecard results and see what members of the public think about our services in our annual local resident's survey called Viewpoint. We also take part in the annual National Highways and Transport (NHT) survey which looks at public satisfaction on a national basis.

If you wish to report a problem with the highways network then please let us know.