Frequently Asked Questions

How can I get a copy of a

Lost Examination Certificate?  (76.94 KB)

Who is the County contact for the Duke of Edinburgh Award?

Ms Jules Issacs-Garfield, Accreditation Officer who is based at Droitwich Youth House and can be contacted on 01905 771386.

How are school term dates determined?

The Education (School Day and School Year) (England) Regulations 1999 (SI 1999 No. 3181) require schools to have at least 380 half-day sessions (190 days) in each school year, beginning with the first term to start after July. This is consistent with the 195 days a year required by a teacher's statutory conditions of service: the additional five days are for in-service training. Worcestershire LA publishes a 195 day calendar and it is left up to the individual school to decide when the training days take place.

Every spring the LA consults on term dates for the next academic year plus one and once agreed they are published in the summer term of the current academic year

How can I make a complaint about a school?

Please read the guidance notes  (53.50 KB) produced by  the Parent Partnership Service

What do I do if my child is being bullied, or is bullying?

Please read the guidance notes  (32.50 KB) produced by the Parent Partnership Service