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Home Page

About us

Services

Parents

Young People

Professionals

home page
about wsmat
young people
parents/carers
professionals
local services
faq
site map

SERVICES

Please click here for a description of current local responses to drug and alcohol related harm, which gives further details regarding individual services and projects

YOUNG PEOPLE'S SERVICES

SPACE
Advice and support for young people under 19 years of age about drugs and alcohol. Targeted education, brief interventions, pharmacological and non-pharmacological treatments Advice and support for professionals and parents/carers over the telephone
Available:
Countywide in Worcestershire
When available:
Monday to Friday 9am till 4.30pm
Contact details:
Free phone 0800 169 60 64

The Fish, 1 Fish Street, Worcester

INSIDE OUT
Advice, support and one to one sessions for young people under 19 years of age who are affected by their carer or parents drug or alcohol use. A confidential, non-judgemental service that can meet young people where and when it is convenient for them. A professional can make referrals as long as the young person knows the service is being contacted.
Available:
Countywide in Worcestershire
When available:
Wednesday 6:00 pm-9:00 pm and Sunday 10:00 am to 1:00 pm
Contact details:
Free phone 0800 652 96 64
01905 724754-Sarah Melville for professional referrals

ADULT SERVICES

PRESSURE POINT
Advice, support, one to one and group work for parents, friends or siblings concerned about someone else’s drug use.
Available:
Countywide in Worcestershire
When available:
Monday 10am-9pm, Tues till Friday 6pm-9pm, weekends 10am-4pm
Contact details:
Free phone 0800 652 96 64
CDT-Community Drug Teams
Support and advisory service for adults. Treatment available. Accessed via referral from Worcester Druglink.
Available:
Countywide in Worcestershire
When available:
Monday to Thursday 9am –5pm, Friday 9am-4pm
Contact details:
Worcester City Castle House, Castle Street, Worcester 01905 681460
Redditch 8a Church Green East, Redditch 01527 61010
Kidderminster 28/29 New Road, Kidderminster 01562 823211
Worcester Druglink - Turning Point
Open access referral for adult drug treatment and family service. Also provides Needle Exchange and Social Reintegration

Available:
Countywide in Worcestershire

When available: 
Main office & enquiries: Monday to Thursday 9am - 5pm, Friday 11am - 5pm
Needle Exchange: Mon to Wed 9am - 4pm, Thur 9am - 8pm, Friday 11am - 4.30
Office is closed 1.15pm 2.00 pm daily
Contact details:
01905 724853
6 Shaw Street, Worcester WR1 3QQ
Worcestershire Community Alcohol Team (WCAT)
Advice, support and treatment including one to one and group work for people whose alcohol use presents a problem.
WCAT also run training courses for professionals working with adults who may present with alcohol issues.
Available:
Countywide in Worcestershire
When available:
Monday- Thursday 9am-5pm Friday 9am-4pm
Contact details:
Worcester 25 The Tything, Worcester 01905 729400
Bromsgrove 27 The Strand, Bromsgrove 01527 870707
Kidderminster 26 Church Street, Kidderminster 01562 863386
Redditch Community House, 103 Easmore Road, Redditch 01527 870707

Website: www.wasa.org.uk

ASSOCIATED SERVICES - YOUNG PEOPLE

TIME 4 U
Information and support for any issue for young men and women under 21 years of age. Free contraception, pregnancy testing, chlamydia screening and advice. Under 16’s welcome.
No appointment needed.

Available:
Countywide in Worcestershire at variety of locations
When available:
Monday- Thursday 9am-5pm Friday 9am-4.30pm
Contact details:
0800 783 2936 for details of your nearest clinic
Website: www.sexualhealth.org.uk
SEXWISE HELPLINE
Available:
Nationally
When available:
7am- Midnight 7 days a week
Contact details:
0800 28 29 30
Website: www.ruthinking.co.uk young person’s and family planning services
MESSAGE HOME
If you have left home or run away and want to get a message home- no questions asked.
Available:

Nationally
When available:
24 HOURS, 7 DAYS A WEEK
Contact details:
0500 700740
HOMELESSNESS IN WORCESTERSHIRE
Available:
Countywide
When available:
N/A

Redditch Nightstop provide emergency accommodation to young (16-25) single homeless people in the homes of volunteers and a floating support service

Contact details - 01527 66036  www.redditchnightstop.co.uk

Wyre Forest Nightstop provide emergency accommodation to young (16-25) single homeless people in the homes of volunteers and a family mediation service

Contact details - Annie Watters; Telephone: 01562 820110

YOUNG CARERS
Supporting young people who care for a family member. Also offer support groups, individual and holiday activities. Leaflets are available.
Available:

Countywide in Worcestershire
When available:
9am–4pm Monday to Friday
Contact details:
01905 799691
Suite 1, Quillgold House, Kingswood Road, Hampton Lovett Industrial Estate, Droitwich DR9 0QH
Email: youngcarers@wfs.org.uk
EATING DISORDERS YOUTH HELPLINE
Available:
Nationally
When available:
Monday-Friday 4pm-6.30 pm and Saturdays 1pm-4.30pm
Contact details:
08456 347650
Website: www.edauk.com
WORCESTERSHIRE SMOKING ADVICE SERVICE
Available:
Countywide
When available:
Monday-Friday 9am-5pm
Contact details:
01905 760222
CHILDLINE
Available:
Nationally
When available:
24 hours a day
Contact details:
0800 11 11
RELATE YOUNG PERSON’S COUNSELLING
For young people between 11 and 18 years old who are suffering as a result of parental conflict, separation or divorce, violence at home, bullying, parents who are dependent on drugs or alcohol, poor relationships or bereavement.
In some cases subsidised or free sessions are available.

Available:

Countywide in Worcestershire
When available:
Mon-Thurs 10am-6pm Friday 10am-5pm
Contact details:
01905 28051
19 Castle Street
Worcestershire County Council WR1 3AD

Website: www.relate-worcestershire.org
Email: help@worcsrelate.plus.com
THE FAMILY SERVICES DIRECTORY
An online service directory for parents, carers and young people. Very simple to use and allows you to find services local to you.
Available:

Countywide in Worcestershire
When available:

Contact details:
www.worcestershire.gov.uk/familyinfo

ASSOCIATED SERVICES ADULT

SAMARITANS
Available:
Countywide in Worcestershire
When available:
24 hours a day, 7 days a week
Contact details:
01905 21121
THE FAMILY SERVICES DIRECTORY
An online service directory for parents, carers and young people. Very simple to use and allows you to find services local to you.
Available:

Countywide in Worcestershire
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
www.worcestershire.gov.uk/familyinfo
SURGE (Service Users Rights Group)
A support group made up of former and current drug users, providing advocacy, peer support and opportunities for involvement in developing and planning of services
Available:

Countywide
When available:
Monday to Friday 9am - 5pm
Contact details:
SURGE Office   01905 330186

Pete Hartwell (Training & Development) 07791 607588

Simon Craig (Advocacy) 07968 485860

Or text 'LINK WORCS' followed by your message, to 88010 

PARENTLINE
Available:
Nationwide
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
0808 800 2222
Care Farm West Midlands (CFWM)

Overseeing Care Farms in West Midlands. W:DAAT funds placements at Care Farms accredited by CFWM. Please call Turning Point re placements. See website for more details or short film at www.youtube.com/watch?v=BnuviCZ8sGA

Available:
West Midlands
When available:
Monday-Friday 9.00-5.00
Contact details:
Tel: 01905 622218

Website: www.ncfi.org.uk/westmidlands/ 

E-mail: enquiries@cfwm.org.uk

PARENT SUPPORT GROUPS

PAD (Parents and Partners Against Drugs): Worcester City
Contact details:
01386 860338

FAMILIES UNITE - Redditch & Bromsgrove
Contact details:
07817 075408 or 07855 690918
E-mail:
heathcliff1975@sky.com

WORCESTERSHIRE SMOKING ADVICE SERVICE
Available:
Countywide
When available:
Monday- Friday 9am-5pm
Contact details:
01905 760222
BHAROSA- ASIAN WOMEN HELPLINE
Available:

When available:
Mon-Thurs 9am-4pm
Contact details:
0121 303 0368/69
WOMENS AID
Refuge and accommodation
Available:

Countywide
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
0800 980 3331
RAPE/SEXUAL ABUSE SUPPORT
Available:
Countywide
When available:
Mon-Thurs 7.30-9.30pm, Tues 1-5pm, Fri 10-2
Contact details:
01905 724514
DOMESTIC VIOLENCE HELPLINE

Available:
Countywide
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
0800 980 3331

VICTIM SUPPORT
Victim Support is the national charity which helps people affected by crime. For people who are victims of crime, witnesses to crime, seeking assistance with a claim for criminal injury compensation, or advice on police matters, court proceedings, etc.
Available:

National
Contact details:
0845 3030 900
Website
www.victimsupport.org.uk
ALCOHOLICS ANONYMOUS (AA)

A community programme designed to encourage abstinence from alcohol using group support

Available:
National - with local groups
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
0845 769 7555 or e-mail help@alcoholics-anonymous.org.uk

Website

www.alcoholics-anonymous.org.uk

AL-ANON

Group support for anyone whose life is, or has been, affected by someone else’s drinking

Available:
National - with local groups
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
020 7403 0888 or e-mail enquiries@al-anonuk.org.uk

Website

www.al-anonuk.org.uk 

NARCOTICS ANONYMOUS (NA)

Narcotics Anonymous is a non-profit fellowship of recovering addicts who meet regularly to help each other stay clean

Available:
National - with local groups
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
0300 999 12 12 or e-mail NAHelpline@ukna.org

Website

www.ukna.org

NHS DENTISTRY

 

There is a is a Dental Access Centre at 91 Lowesmoor, Worcester, WR1 2RS

Available:
Worcester
When available:
09.00-12.30 Mon-Sun, and 13.30-17.00 Mon-Fri
Contact details:
01905 724633, or for out of hours help: 0300 123 3211

 

There is also a number for people having difficulty in obtaining NHS dental services in Worcestershire: 01905 760111.

 

Lesbian, Gay, Bisexual and Transgender (LGBT)

Please click here for a full list of contacts