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Home Page

About us

Services

Parents

Young People

Professionals

home page
about wsmat
young people
parents/carers
professionals
local services
faq
site map

SERVICES

SUBSTANCE MISUSE Treatment & Support:

PATHWAYS TO RECOVERY WORCESTERSHIRE
An integrated and comprehensive substance misuse recovery programme for adults and
young people. The programme provides interactive, structured treatment using  
evidence-based psychosocial interventions, supported by clinical prescribing, to help 
promote positive changes in thinking and behaviour. There is a strong focus on
abstinence and recovery and on reducing the harm caused to individuals and communities 
by drugs and alcohol. The service is provided at Recovery Centres across Worcestershire in 
Worcester, Malvern, Kidderminster, Redditch and Evesham More Info & Briefing for Professionals

Available:
Countywide in Worcestershire

When available:
Monday to Friday 9am till 4.30pm

Contact details:
Tel: 08081 783 295

Worcestershire Pathways to Recovery, 6 Shaw Street, Worcester, WR1 3QQ

STONHAM COMBINED SUPPORT SERVICE
A free and confidential support service for people who misuse substances including alcohol, 
and/or are ex-offenders. The service can help clients to maintain and deal with tenancy issues,
access and stay in education, training, employment/volunteering, or are homeless/at risk of 
homelessness. More Info
Available:
Countywide in Worcestershire
When available:
Monday to Friday 9am till 5pm
Contact details:
Tel: 0845 155 0395 (local rate)
Fax: 0845 155 0396

Stonham, Unit 98C, Blackpole Trading Estate West, Worcester WR3 8TJ

PRESSURE POINT

Advice, support, one to one and group work for parents, friends or siblings concerned about someone else’s drug use.

Available:
Countywide in Worcestershire

When available:
Monday 10am-9pm, Tues till Friday 6pm-9pm, weekends 10am-4pm

 

Contact details:
Free phone 0800 652 96 64

 

INSIDE OUT
Advice, support and one to one sessions for young people under 19 years of age who are affected by their carer or parents drug or alcohol use. A confidential, non-judgemental service that can meet young people where and when it is convenient for them. A professional can make referrals as long as the young person knows the service is being contacted.
Available:
Countywide in Worcestershire
When available:
Wednesday 6:00 pm-9:00 pm and Sunday 10:00 am to 1:00 pm

Contact details:
Free phone 0800 652 96 64

MUTUAL AID ORGANISATIONS

ALCOHOLICS ANONYMOUS (AA)

A community programme designed to encourage abstinence from alcohol using group support

Available:
National - with local groups
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
0845 769 7555 or e-mail help@alcoholics-anonymous.org.uk

Website

www.alcoholics-anonymous.org.uk

AL-ANON

Group support for anyone whose life is, or has been, affected by someone else’s drinking

Available:
National - with local groups
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
020 7403 0888 or e-mail enquiries@al-anonuk.org.uk

Website

www.al-anonuk.org.uk 

NARCOTICS ANONYMOUS (NA)

Narcotics Anonymous is a non-profit fellowship of recovering addicts who meet regularly to help each other stay clean

Available:
National - with local groups
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
0300 999 12 12 or e-mail NAHelpline@ukna.org

Website

www.ukna.org

ASSOCIATED SERVICES - YOUNG PEOPLE

TIME 4 U
Information and support for any issue for young men and women under 21 years of age. Free contraception, pregnancy testing, chlamydia screening and advice. Under 16’s welcome.
No appointment needed.

Available:
Countywide in Worcestershire at variety of locations
When available:
Monday- Thursday 9am-5pm Friday 9am-4.30pm
Contact details:
0800 783 2936 for details of your nearest clinic
Website: www.sexualhealth.org.uk
SEXWISE HELPLINE
Available:
Nationally
When available:
7am- Midnight 7 days a week
Contact details:
0800 28 29 30
Website: www.ruthinking.co.uk young person’s and family planning services
MESSAGE HOME
If you have left home or run away and want to get a message home- no questions asked.
Available:

Nationally
When available:
24 HOURS, 7 DAYS A WEEK
Contact details:
0500 700740
HOMELESSNESS IN WORCESTERSHIRE
Available:
Countywide
When available:
N/A

Redditch Nightstop provide emergency accommodation to young (16-25) single homeless people in the homes of volunteers and a floating support service

Contact details - 01527 66036  www.redditchnightstop.co.uk

Wyre Forest Nightstop provide emergency accommodation to young (16-25) single homeless people in the homes of volunteers and a family mediation service

Contact details - Annie Watters; Telephone: 01562 820110

WORCESTERSHIRE YOUNG CARERS (PART OF YOUTH SUPPORT SERVICES)
Supporting young carers aged 0-25 and their families.
Available:

Countywide in Worcestershire
When available:
9am–4pm Monday to Friday
Contact details:
01299 252320
Unit 3 Ryelands Business Centre, Ryelands Lane, Elmley Lovett, Droitwich WR9 0PT
Email: youngcarers@yss.org.uk
Website: www.yss.org.uk
EATING DISORDERS YOUTH HELPLINE
Available:
Nationally
When available:
Monday-Friday 4pm-6.30 pm and Saturdays 1pm-4.30pm
Contact details:
08456 347650
Website: www.edauk.com
WORCESTERSHIRE SMOKING ADVICE SERVICE
Available:
Countywide
When available:
Monday-Friday 9am-5pm
Contact details:
01905 760222
CHILDLINE
Available:
Nationally
When available:
24 hours a day
Contact details:
0800 11 11
RELATE YOUNG PERSON’S COUNSELLING
For young people between 11 and 18 years old who are suffering as a result of parental conflict, separation or divorce, violence at home, bullying, parents who are dependent on drugs or alcohol, poor relationships or bereavement.
In some cases subsidised or free sessions are available.

Available:

Countywide in Worcestershire
When available:
Mon-Thurs 10am-6pm Friday 10am-5pm
Contact details:
01905 28051
19 Castle Street
Worcestershire County Council WR1 3AD

Website: www.relate-worcestershire.org
Email: help@worcsrelate.plus.com
THE FAMILY SERVICES DIRECTORY
An online service directory for parents, carers and young people. Very simple to use and allows you to find services local to you.
Available:

Countywide in Worcestershire
When available:

Contact details:
www.worcestershire.gov.uk/familyinfo

ASSOCIATED SERVICES ADULT

SAMARITANS
Available:
Countywide in Worcestershire
When available:
24 hours a day, 7 days a week
Contact details:
01905 21121
THE FAMILY SERVICES DIRECTORY
An online service directory for parents, carers and young people. Very simple to use and allows you to find services local to you.
Available:

Countywide in Worcestershire
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
www.worcestershire.gov.uk/familyinfo
PARENTLINE
Available:
Nationwide
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
0808 800 2222
Care Farm West Midlands (CFWM)

Overseeing Care Farms in West Midlands. W:DAAT funds placements at Care Farms accredited by CFWM. Please call Turning Point re placements. See website for more details or short film at www.youtube.com/watch?v=BnuviCZ8sGA

Available:
West Midlands
When available:
Monday-Friday 9.00-5.00
Contact details:
Tel: 01905 622218

Website: www.ncfi.org.uk/westmidlands/ 

E-mail: enquiries@cfwm.org.uk

PARENT SUPPORT GROUPS

PAD (Parents and Partners Against Drugs): Worcester City
Contact details:
01386 860338

FAMILIES UNITE - Redditch & Bromsgrove
Contact details:
07817 075408 or 07855 690918
E-mail:
heathcliff1975@sky.com

WORCESTERSHIRE SMOKING ADVICE SERVICE
Available:
Countywide
When available:
Monday- Friday 9am-5pm
Contact details:
01905 760222
BHAROSA- ASIAN WOMEN HELPLINE
Available:

When available:
Mon-Thurs 9am-4pm
Contact details:
0121 303 0368/69
WOMENS AID
Refuge and accommodation
Available:

Countywide
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
0800 980 3331
RAPE/SEXUAL ABUSE SUPPORT
Available:
Countywide
When available:
Mon-Thurs 7.30-9.30pm, Tues 1-5pm, Fri 10-2
Contact details:
01905 724514
DOMESTIC VIOLENCE HELPLINE

Available:
Countywide
When available:
24 HOURS A DAY, 7 DAYS A WEEK
Contact details:
0800 980 3331

VICTIM SUPPORT
Victim Support is the national charity which helps people affected by crime. For people who are victims of crime, witnesses to crime, seeking assistance with a claim for criminal injury compensation, or advice on police matters, court proceedings, etc.
Available:

National
Contact details:
0845 3030 900
Website
www.victimsupport.org.uk

NHS DENTISTRY

 

There is a is a Dental Access Centre at 91 Lowesmoor, Worcester, WR1 2RS

Available:
Worcester
When available:
09.00-12.30 Mon-Sun, and 13.30-17.00 Mon-Fri
Contact details:
01905 724633, or for out of hours help: 0300 123 3211

 

There is also a number for people having difficulty in obtaining NHS dental services in Worcestershire: 01905 760111.

 

Lesbian, Gay, Bisexual and Transgender (LGBT)

Please click here for a full list of contacts