Self Service

Apply for It

• Blue Badge
• Bus Pass
• Car Parking Appeals
• Commercial Vehicle and Trailer Permit (CVT)
• Dropped Kerb
• Free School Meals
• Jobs with the Council
• Library Card
• Licences and Permits
• Planning Permissions and Regulations
• School Admissions
• School and College Transport
• Voluntary and Community Sector Grants

Pay for It

• Bikeability Adult Cycle Training
  (On the next screen click the correct link from the left)
• Business Rents and Rates (NNDR)
• Council Tax
• Debtors and Home Care Invoices
  (On the next screen click the correct link from the left) 
• Online Shop
• Payments for School
• School Transport
  (On the next screen click the correct link from the left)
• Worcestershire Youth Music
  (On the next screen click the correct link from the left)
• Pay for a parking fine

Renew It

• Blue Badge
• Commercial Vehicle and Trailer Permit (CVT)
• Library books
• Licences and Permits

Report It

• Abandoned Vehicles
• Bridges and Structures
• Bullying Incident
• Dog Fouling
• Drainage Problem on the Highway
• Damaged or Missing Road Sign
• Flooding on the Highway
• Fly Tipping and Littering
• Graffiti & Other Markings
• Gritting, Ice and Snow
• Hate Incident
• Missed Bin
• Mud and Oil on Road
• Overgrown Shrubbery
• Potholes
• Public Right of way
• Street Lighting

Track Progress Online

To track progress of your application please choose either the 'Log In' or 'Register' options when prompted.

• Log in to My Account.
• Track Progress 

Frequently Asked Questions

• Is My Self Service Secure?
• How do I raise a service request?
• How do I register for My Self Service?
• How do I raise a request as a registered User?
• You can find more questions and answers on the Frequently Asked Questions page.

Tell us what you want

As part of our aim to deliver services more efficiently and to make it convenient for customers, we are looking at all our services to see what can be done online.

We would like to know from you, what transactions you'd like to see made available online anytime of the day or night. Have you visited other websites where you have been able to do more online? What would make life easier for you if you could do it online instead of visiting or ringing us?

Please complete the Tell us what you want feedback form, with your ideas.

• £6.72 for visiting face to face
• £2.22 for telephoning
• £0.29 when customers self serve online

*Source:  CAIS Briefing, Issue 5, May 2011