Online and Digital Safety
The internet is an ideal way to search for information and
support anonymously, but unfortunately it is possible for others to
track what you've been viewing online. The safest way to access
this site if you want to be completely sure of not being tracked
online, is to use a computer at a local library, an internet cafe, a
friend's house or at work.
Read the guidance below if you are worried about someone
discovering that you’ve been on this website, and find out what you
can do to cover your tracks.
How can another user discover my internet activities?
As a rule, internet browsers will save certain information as
you surf the internet. This includes images from websites visited,
words entered into search engines and a trail ('history') that
reveals the sites you have visited. Below are instructions on how
to minimise the chances of someone finding out that you have
visited this website.
Should I delete my cookies and address histories?
It's important to state that there is a risk involved in
removing data from your computer. Removing data from your computer
might be noticed by the person you want to cover your tracks from.
If you share your computer with others, then clearing your cookies
means information saved, such as passwords for online banking, will
disappear. Because their passwords will no longer be saved, those
you share your computer with may realise that you've removed data.
Also, they may notice if the address history on the PC has been
cleared, and this may arouse suspicion.
How do I work out which browser I'm using?
If you know what browser you are using, then skip to the
relevant instructions below. If you do not know the type of browser
you are using, click on Help on the toolbar at the top of the
browser screen. A drop down menu will appear, the last entry will
say About Internet Explorer, About Mozilla Firefox, or something
similar. The entry refers to which browser type you are using - you
should then refer to the relevant instructions below.
How do I clear my internet history after visiting a
When you browse the internet, information about the sites you
visit is stored in the internet browser you use on your computer.
To minimise the chances of someone finding out that you’ve visited
this website, follow the instructions below to clear your internet
However, be aware that it may still be possible for someone to work
out which sites you’ve visited by other means. The safest way to
access this site if you want to be completely sure of not being
tracked online, is to use a computer at a local library, an
internet cafe, a friend's house or at work.
You can clear your internet history by following the steps in the
links below. If you know the browser you are using, go straight to
the relevant instructions.
If you are on a PC but are unsure which browser you are using,
click on help on the toolbar at the top of the browser screen (or
window). A dropdown menu will appear and the last entry will
include the name of the browser. For example, if it says “About
Internet Explorer”, this means you’re using Internet
On a Mac, the name of the browser appears in the menu bar, just to
the right of the Apple logo.
Find instructions for different browsers see:
Can I protect myself when Social Networking?
Is my email safe?
If an abuser sends you threatening or harassing e-mail
messages, they may be printed and saved as evidence of this abuse.
Be aware of how records of your emails can be accessed:
Any email you have previously sent will be
stored in sent Items.
Go to sent items and delete emails you don't
want a person to see
If you started an email but didn't finish it,
it might be in your drafts folder.
Go to the draft folder to delete it
If you reply to any email, the original message
will probably be in the body of the message - delete the email if
you don't want anyone to see your original message.
When you delete an item in any email program
(Outlook Express, Outlook, Thunderbird etc) it does not really
delete the item - it moves the item to a folder called Deleted
You have to delete the items in Deleted Items
to remove them completely
If there's a risk that your abuser may know how to access your
emails, it's a good idea to set up a new email account. Use a
provider like Hotmail or Yahoo for an account you can access from
anywhere, and use a name that is not recognisable as you, for
example email@example.com. Keep this email
What do toolbars do?
Toolbars such as Google, AOL and Yahoo keep a record of the
search words you have typed into the toolbar search box. In order
to erase all the search words you have typed in, you will need to
check the individual instructions for each type of toolbar.
For example, for the Google toolbar all you need to do is click on
the Google icon, and choose "Clear Search History".
There are two versions of the Electoral Register. The Full
Electoral Register can only be used for electoral and other
restricted purposes. The Edited Electoral Register was created in
2002 to provide a consented national name and address database that
can be used for non-electoral purposes. Everyone has the right to
opt-out of the Edited Electoral Register, to do this contact your
Remove your details from 192.com
192.com is a website which allows users to search the
information contained on the electoral roll since 2002. For a small
fee, users are able to find an individual's name, address, age,
phone number and co-habitants. You may contact 192.com directly to
be removed from the Electoral Registers published on the Service.
To do this please download the
192.com record removal form and mail it to the address given or
fax it to 0207 909 2169.
BT provide an ex-directory service. If you wish to limit the
ways in which your directory details are listed there options
available to you.
- Ex-directory - No calls. Your details will not be included in
the Phone Book and will not be available via BT 118500 Directory
Enquiries, nor our online directory service.
- Directory Enquiries Only. Your details will be disclosed only
through Directory Enquiries. This means your details won’t be
printed in the Phone Book and won't be available on our online
Both options are free and you can sign up by calling 0800 800
150 between 8.30am and 5pm, Monday to Friday.
This page was last reviewed 17 January 2014 at 16:54.
The page is next due for review 16 July 2015.