Useful Information and Documents

• Dementia Standard  (432 KB)
• Complaints Procedure 2009 
    (239 KB)

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• Contact Social Care
• Social Care Publications
• Customer Service Centres

• Care Home Providers Portal
• Safeguarding Adults 
• Care Choices Directory
• Continuing Health Care
• Dementia Care

• Jobcentre Plus – Care First Careers.
  Care First Careers is a joint Department of Health and Department for Work and Pensions recruitment initiative to get more young people into the adult social care sector.
• Association for Care Training. 
  ACT is an Employer-led Partnership working across the Private, Independent, Voluntary and Statutory Care Sectors to increase opportunities for training, workforce development and staff recruitment to support improved care services.
• Care Quality Commission.
  Get free, independent reports on the quality of your local homes and care services to help you make an informed choice.
• Department of Health Dignity in Care. 
  The Dignity in Care Campaign aims to put dignity and respect at the heart of care services
• NHS Worcestershire and Worcestershire Primary Care Trust.
  Key responsibilities include: maintaining and improving the health of the local population; commissioning primary, secondary and tertiary services; developing primary care.

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