Search Suggestions
Close Search Suggestions
You are here:
Resource Centres

Resource Centres for Older People

Worcestershire County Council Resource Centres provide intermediate care services, specialist respite care and day opportunities for older people.

Our Centres

Centre Address Telephone Location map
The Grange 162, Sutton Park Road, Kidderminster, DY11 6LF 01562 756820 Location map for
The Grange
.
Howbury House Pickersleigh Grove, Malvern, WR14 2LU 01684 571750 Location map for
Howbury House

 

As an indication of our high standards of care these centres were awarded Customer Service Excellence Status in recognition of excellent service. The centres employ professional and experienced staff group from health and social care.

Our Aim

We will work in partnership with you to provide you with opportunities and time to develop or regain your abilities in everyday activities. When you have reached your full potential, we will support and enable you to make informed and realistic choices regarding your future.

  • We recognise that each person using any of our services has their own needs, wishes, likes and dislikes and we will make every effort to meet these in an individual way.
  • We encourage and welcome you to have a say in everything that affects your daily life and we will take your comments seriously.
  • We aim to provide a warm, homely and therapeutic atmosphere. You will always be treated with courtesy and respect and be provided with a private bedroom for the duration of your stay with us.
  • We will respect your privacy and dignity. We want you to feel secure, comfortable, and independent and have the companionship you chose.

Carers and families play an important part in your care planning and are encouraged to be involved as much as possible, according to your wishes.

We hope that your decision to use any of our services will be a positive, personal choice.

What you can expect from the intermediate care unit

We will provide an individually tailored care plan to help you achieve your goals. These could be working towards regaining your strength, confidence and independence with:

  • Mobility
  • Drinks and meals
  • Washing dressing and bathing
  • Managing in your own home
  • Nursing needs
  • Managing your medication

The intermediate care service is available free of charge to you for a maximum of 6 weeks. Depending on your progress and your needs, you may need less than 6 weeks.

Information Download

Find out more

You can ask for help yourself or you may ask someone such as a relative, friend or health professional to contact us on your behalf. In the first instance contact should be made with the Adult Duty Team or a Customer Services Advisor at:

The Access Centre.
Tel: 0845 607 2000
Email: socialcare@worcestershire.gov.uk.

In this section

More Information

See also in our website

External websites

  • Care Choices - Information about available care options and help to identify relevant care providers.
  • Care Quality Commission - Get free, independent reports on the quality of your local homes and care services to help you make an informed choice.
  • Carewise - Services and activities to support your care needs and general wellbeing.
  • Counsel and Care - National charity working with older people, their families and carers to get the best care and support.
  • Disability Living Allowance - Information from Gov.uk.
This page was last reviewed 26 March 2013 at 13:07.
The page is next due for review 22 September 2014.