Hospital Social Work Services

Going into hospital can be a worrying time for you, your family and carers. Hospital days can be long and all kinds of worries can come into your head - How long will I be here?  How will I cope at home?  Will I need care and how much will it cost?  

Listen to your worries and, with others involved in your care, you can work out the best solutions to your concerns.

Our experience shows that talking with a social worker can put many of your worries to rest. If you have to make painful or difficult choices and decisions, their skills and knowledge will help you to do this. Our social workers are employed by Worcestershire County Council's Adult and Community Services Directorate, not by the hospital.  They can give you independent advice and assistance.  

There is no charge for seeing a social worker, but many of the services they can arrange may require a financial contribution. This will be explained to you.

Social workers have a long tradition of working in hospitals and are always striving to improve the service they offer, standards are followed to ensure that you receive a high quality service.

Information Download

Download the full Hospital Social Work Services  (87 KB) information which includes:

• Hospital based social workers
• Our aim
• Our principles
• Our standards - assessing your need for help
• If you are going back to your own home
• If you are going to a residential or nursing home
• Telling us what you think about our services

  Large print version of the Hospital Social Work Services information.   (91 KB)

Find out more

You can ask for help yourself or you may ask someone such as a relative, friend or health professional to contact us on your behalf. In the first instance contact should be made with the Adult Duty Team or a Customer Services Advisor at:

The Access Centre.

Tel: 0845 607 2000

Email: socialcare@worcestershire.gov.uk.