The service offers a choice of hot main courses and puddings. Our contract with Agincare ensures that all meals meet full nutritional requirements. We are working in partnership with Agincare to deliver a community meals service, seven days a week, 365 days a year (including bank holidays and Christmas Day).
We are able to provide meals suitable for diabetics, vegetarians and other specific dietary needs and preferences, including culturally appropriate meals through accredited suppliers.
To be eligible for the community meals service, you need to be assessed by the County Council. You can request an assessment by contacting the Council's Access Centre by telephone on 0845 607 2000 or email firstname.lastname@example.org.
If you are not eligible for the Council's service, Community meals can be ordered privately at full cost direct from Agincare, or from other suppliers, details of which can be found on 'Carewise', the Council's list of services supporting the care needs of people in Worcestershire.
A hot meal is delivered every lunchtime, 365 days a year, by Agincare Cuisine. Agincare can also supply frozen meals or snack packs (prices on request).
What do meals cost?
There are various options available for payment for the Community Meals Service:
Agincare can arrange for a monthly invoice to be sent to you, a family member or financial representative. You can pay by sending a cheque or credit/debit card details enclosing the payment remittance from the bottom of the invoice, or by paying the invoiced amount to the delivery driver. You can also pay by direct debit.
Payment to Driver
You can pay the driver daily, weekly or monthly. Drivers will provide a receipt for all monies collected as proof of payment, which should be retained in case of any queries or disputes.
You can ask for help yourself or you may ask someone such as a relative, friend or health professional to contact us on your behalf. In the first instance contact should be made with a Customer Services Advisor at:
Tel: 0845 607 2000
To make a change to your existing community meal options call
For general enquiries to Agincare about their service call 01905 454360
Whether or not you meet the
eligibility criteria for County Council
our Access Centre can provide you with advice and information about
sources of help and support within the community.