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ICT Support

ICT Support

ICT support for schools and academies


Our experienced ICT Schools team provides effective, customer focussed ICT support. View or download the Service Offer for the IBS Schools ICT SLA (Link to Edulink)

Accredited by Capita in SIMS support, our ICT support services include:

  • Technical support (curriculum and administrative)
  • A peripatetic technician service. View or download the Service Offer for the Peritech service service (Link to Edulink)
  • Full SIMS support including support for SIMS Learning Gateway
  • ICT hardware and software procurement
  • ICT consultancies
  • Website services
  • Remote support services
  • 9 to 5 service desk.

Broadband network for schools and academies

Worcestershire County Council, in partnership with BT, offers a fully managed broadband service providing fibre optic high-speed internet access to schools, including and onward connection to the National Educational Network linking schools with colleges and universities throughout the UK.  Our network also includes a number of strategic services defined by standards established by government agencies eg. authentication, data security and service quality. We offer:

  • A robust connection to the Worcestershire Broadband Network for Schools and Academies that meets or exceeds national requirements
  • A secure connection to the National Educational Network
  • Unlimited use of internet connections
  • A flexible and robust filtering system that meets e-safety requirements
  • Connection to the regional and national infrastructure
  • Fully integrated into the county council's own corporate network and central services.
  • View or download the Service Offer for this service (Link to Edulink)

EduLink4schools website

Worcestershire County Council's 'EduLink4schools (External Website)' service provides cost-effective and easily adaptable templates enabling schools to create their own website using Microsoft Sharepoint. Each site has its own unique school domain name and is hosted within the Edulink infrastructure, the Council's dedicated school's internet and intranet.

The EduLink structure provides any information that a school may wish to share with parents and the general public as well as providing a secure and flexible internal site for staff, leadership teams and governors. The site also links into the wider services available including the schools learning platform and online learning resources.

Some of the pages available include:

  • Home page
  • Our staff
  • Extra curriculum
  • Contact us
  • Parental information
  • News and announcements
  • School calendar
  • Photo galleries
  • Secure staff zone.

Further Information

In this section

More Information

See also in our website

External websites

  • Edulink
    Local Authority users can logon to Edulink using their corporate credentials. School users access Edulink using their individual Global Account 
  • Schools Broadband Team
    This site will give you information on Worcestershire's Broadband Project and its Support & Development.

We are not responsible for the content of external sites. Read more

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This page was last reviewed 5 February 2014 at 14:34.
The page is next due for review 4 August 2015.