How to book
Terms and Conditions
- Decide when you would like to go and then call Bookings Team on
- Discuss your needs and availability with a Course Director and
provisionally book your course. You will have 14 days to confirm or
- Once your booking has been confirmed a confirmation letter will
be sent out with accompanying paperwork and an invoice for a
non-refundable 25% deposit. The deposit is due 30 days from
confirming the booking. The deposit amount is based on the number
of participants on the course. Any course under £200.00 in value,
the full course fee will be required at the time of booking.
- Once your booking is confirmed you will receive some useful
information to help make your course a success.
- Final group numbers are confirmed eight weeks in advance of
your course date.
- The full balance of your course is due eight weeks before the
course start date.
- Course commences.
Where courses and public bookings are cancelled within eight
weeks of the course start date the full course fee is still
due. If amendments are made to the booking, eight weeks prior
to the course date, charges will be adjusted accordingly.
Significant amendments to your booking must be confirmed in
Hire of equipment and centre premises without centre staff
Some groups have their own appropriately qualified staff which
have undertaken an induction and are familiar with centre operating
procedures. Under these circumstances the centre may be prepared to
hire out equipment without providing a member of centre staff.
If hired equipment is returned damaged beyond (in the opinion of
the Head of Centre) fair wear and tear, the centre retains the
right to charge the full cost of replacement.
Groups using their own instructors at the centre or using centre
equipment elsewhere must ensure that they hold appropriate Public
The Centre reserves the right to refuse a
booking or any subsequent booking.
Tel: 01527 861426
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This page was last reviewed 22 August 2013 at 18:09.
The page is next due for review 18 February 2015.