How to book
- Decide when and where you would like to go
and then call either the Residential Bookings Team on 01684 574546
or the Day Course Bookings Team on 01527 861426.
- Discuss your needs and availability with a
Course Director and provisionally book your course. You will have
14 days to confirm or cancel.
- Once your booking has been confirmed a
confirmation letter will be sent out with accompanying paperwork
and an invoice for a non-refundable 25% deposit. The deposit is due
30 days from confirming the booking. The deposit amount is based on
the number of participants on the course.
- Once your booking is confirmed you will
receive a Marketing Pack to help make your course a success.
- A Course Director will contact you to discuss
your course requirements, learning outcomes, special educational
needs and course activities.
- Final group numbers are confirmed eight weeks
in advance of your course date.
- The full balance of your course is due eight
weeks before the course start date. The Group Leader will also
receive dormitory plans, dietary and medical requirements,
insurance information and parent/guardian letters.
- Course commences.
Where courses and public bookings are
cancelled within eight weeks of the course start date the full
course fee is still due. If amendments are made to the
booking, eight weeks prior to the course date, charges will be
adjusted accordingly. Significant amendments to your booking must
be confirmed in writing.
Hire of equipment and centre premises without centre staff
Some groups have their own appropriately
qualified staff which have undertaken an induction and are familiar
with centre operating procedures. Under these circumstance a centre
may be prepared to hire out equipment without providing a member of
If hired equipment is returned damaged beyond
(in the opinion of the Head of Centre) fair wear and tear, the
centre retains the right to charge the full cost of replacement or,
if appropriate, the excess fee for an insurance claim should one be
Groups using their own instructors at the
centre or using centre equipment elsewhere must ensure that they
hold appropriate Public Liability Insurance.
Centres reserves the right to refuse a booking
or any subsequent booking.
Residential Course Bookings
Tel: 01684 574546
Fax: 01684 893931
Day Course Bookings
Tel: 01527 861426
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This page was last reviewed 3 May 2013 at 15:40.
The page is next due for review 30 October 2014.