National Travel Pass Renewals
A secure online service to renew your National Travel
Problems using your pass?
In a small number of cases across
Worcestershire, some National Travel Passes issued since September
2012 are being rejected by ticket machines on the buses. If this
has happened to you, please read:
Information regarding your National Travel Pass (PDF 37
Renew your National Travel Pass Online
If your National Travel Pass is due to
expire on or before 31 May 2013 and you have received your renewals
letter with your Personal Identification Number, please use the
link below to renew your National Travel Pass
Select this link to renew your National Travel Pass
What We Need From You
Please have your Personal Identification Number (PIN) to hand
which can be found in the box at the top right of your renewal
letter (all Worcestershire residents whose passes are due to expire
on or before 31 May 2013 will receive their letter by the end of
2012, please see below for more information). Once you have clicked
the link above you will be asked to copy this number onto the form
along with your name, address and postcode. Please then follow the
process as instructed. On page 2 (Upload Images) all Wyre Forest
residents will be required to submit a passport style photograph of
the pass holder. All other residents can either keep the photo on
their current pass by clicking 'Next' or following the instructions
to upload a new photograph.
What Happens Next?
Once you have completed the online renewal process you should
receive your replacement pass within 28 days. Your current pass
will remain valid until your new one is received but please use
your new pass from the day of receipt. When you receive your new
pass, a freepost envelope will be supplied so that you can simply
send your old one back to us for security purposes.
Why are we asking you to renew early?
In order to ensure that residents are not affected by passes
automatically expiring in May 2013, and therefore impacting their
freedom to travel, Worcestershire County Council has taken the
decision to renew passes in advance of current pass expiry dates,
on a phased basis across the County.
Frequently Asked Questions
Please see our Frequently Asked Questions
about National Travel Pass Renewals
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This page was last reviewed 22 March 2013 at 15:23.
The page is next due for review 18 September 2014.