Frequently Asked Questions
- Where are the public libraries in
- Do I have to join a library to use
- What do the libraries have in them?
- What about the Internet?
- What other services do libraries
- Q. Where are the public libraries in
A. There are 21 public
libraries, plus the Worcestershire Archive Service, ranging from
large buildings on several floors to small part-time
Libraries are in towns and villages across the County. Mobile Libraries go to
rural areas without their own library.
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- Q. Do I have to join a library to use
A. Anyone can use
reference and information services and the catalogue computers in
the library. You do not have to have a library card to use these
To borrow books and other items, and to use the Internet
computers, you must be a member and you must have your library card
with you. Your membership card can be used in any public library in
Worcestershire. Membership is free and is open to anyone.
To join the library you have to show proof of your name and address
if you want to borrow books or other items. i.e. driver's
license, passport, utility bill etc.
If you are over 16 you can join the library by visiting one of our
branches, or online by completing the form and your ticket will be
posted to you.
Join the library
People under the age of 16 must have their parent or guardian's
signature as a guarantor on the membership form. To use library
Internet computers, people under 16 must also have the consent of
their parent or guardian to use the computers; the consent must be
given on our official form, therefore we cannot offer
online joining to under 16's at this time.
If you just want to use the computers and you do not have proof of
address, we can give you a card for computer use only, valid for a
If you are not a member and are just passing through the county
(for example, if you are a tourist who is in the county for only an
hour or so and you wish to check your emails, etc) we can give you
a card valid for one use only.
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- Q. What do the libraries have in
A. All Worcestershire's
public libraries have books, sound recordings, videos, newspapers
and magazines. Many also have DVD's for lending.
Browse the online library
The size and nature of the facilities will vary according to the
size of the library. All libraries have information and books for
business, leisure, local studies, hobbies, and general interest,
with larger libraries having larger and more comprehensive
collections. For more details about your local library and what it
has to offer, see the libraries directory and select your local
Items can be reserved from our library catalogue for collection at
your local library for a small fee (no charge for under-18s).
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- Q. What about the Internet?
A. All of our libraries
have computers giving access to the Internet. Access is free of
charge. Internet terminals are often heavily used, so you may have
to book a session. You can just walk into a library and use the
computers if one is free and not booked and you have your library
card with you (see "Do I have to join a library to use it? "
above). To use the computers, or to book a session on a computer,
you must have your library card with you. You can book in a number
You can book a computer online. Click
on the links, type in your library card number when asked, then
follow the instructions to choose the library, date, etc.
Please make a note of the number of the computer you have
booked, to make it easier for you to find in the library.
You can book a future session from a computer that you are
already using in the library (go to the above web page and
following the same procedure).
You can telephone any of our libraries and ask
them to book a session at a computer in any of our libraries (see
the list of libraries on the right of this page and follow the
You can ask in person at the Information desk or
counter in any of our libraries.
Please remember: you will need your library card with you if you
want to book a computer session or to use a computer. People under
the age of 16 must have the permission of their parent or guardian
(given on our official form) to use library Internet
All Internet access through any Worcestershire County
Council computer is filtered to prevent access to unacceptable site
(usually pornographic, violent, or racist sites, or sites carrying
illegal material). You need to be aware that no filter can
screen out all such sites, and you use the computers at your own
risk. Worcestershire County Council accepts no liability if such
sites are accessed through its computers.
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Q. What other services do libraries
A. Meeting Rooms
libraries have rooms which can be hired for meetings, please ask at
the individual library.
hire charges for Library meeting rooms (346
of conditions for hiring Library meeting rooms (12 KB).
Activities for Children
libraries have regular story times for young children, and special
story times or other events during school holidays.
talks for adults and young people are organised for special
occasions such as National Science, Engineering and Technology
Week. Other events are held from time to time in different
libraries. Look out for publicity in the libraries and
Fax / Internet / WiFi / Public
Some libraries have fax agency facilities.
For a fee you may be able to send or receive faxes. Most libraries
have public computers for internet access and several libraries now
have WiFi access available.
See the library pages for the facilities at each library, links on
the right of this page.
The Schools Library Service provides
services to schools within the County.
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- Q. Mobile Libraries
A. Rural areas are served by Mobile
Libraries based at the following places:-
Bromsgrove (N Worcs area)
Evesham (SE Worcs)
Malvern (Area surrounding Malvern Hills)
Stourport-on-Severn (NW Worcestershire)
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This page was last reviewed 29 April 2013 at 11:40.
The page is next due for review 26 October 2014.