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Service Level Agreement

Service Level Agreement (SLA)

The Learning Support Service Level Agreement 2012 t0 2013 Document Front PageThe Learning Support Team is a service whose support is purchased by schools using delegated SEN funding. This support is negotiated in the Service Level Agreement (SLA) (PDF 689 KB).

During all the years of supporting schools in this way, over 90% of Worcestershire Schools have always purchased our SLA. We are delighted with this endorsement of our support and strive to continually listen to our schools and improve the service we can offer. To help with continuing improvement we collect data annually from schools with our SLA, to evaluate service quality, performance and impact.

Schools and establishments that are not part of our SLA but are requiring our services, such as specialist assessments or training, can negotiate their requirements and purchase them through our additional services option.

SLA schools can also purchase additional services and sessions at preferential rates, if required.

In this section

More Information

See also in our website

External websites

  • Parent Partnership
    We work in close cooperation with the Parent Partnership Service, who may be able to supply the information required regarding pupils with SEN or direct any enquiries to the appropriate service.  

We are not responsible for the content of external sites. Read more

This page was last reviewed 25 April 2013 at 13:48.
The page is next due for review 22 October 2014.