Frequently Asked Questions (FAQS) about Resources

Questions

1. Who is responsible for Resources?
2. What do Resources do?
3. Can I View Patrick Birchs Biography?
4. What is Resources Vision?
5. What are Resources Outcomes?

Answers

1. Q. Who is responsible for Resources? 
   A. Patrick Birch is the Director of Resources and has been responsible for the directorate and its services since 2005.

   Patrick works closely with Councillor Adrian Hardman, the council's Leader and Cabinet Member for Finance and David Thain Cabinet Member with Responsibility for Transformation and Change. He is is responsible for putting County Councillors' decisions into practice across the whole directorate.
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2. Q. What do Resources do?
   A. Resources puts the needs of citizens and the users of our services first
   Works in partnership with front-line directorates to enable the Council to deliver continuous, top quality, service improvement
   Provides professional and trustworthy guidance, advice and support that Members and Officer colleagues can rely on
   Develops and supports our workforce so that they are capable of meeting the challenges they face
   Develops and helps implement proposals for change
   Supports the day-to-day running of the front-line business
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3. Q.Can I View Patrick Birchs Biography?
   A. Yes - View Patrick Birchs Biography
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4. Q. What is Resources Directorate: Vision?
   A. Our overall vision is to be recognised as a Directorate where proactive, efficient and joined-up service delivery supports the organisation to make our localities great places to live, work and visit.
   
   Driving best practice, change and the pace and quality of delivery to continually improve our models for supporting the provision of services to the rest of the organisation, and therefore residents of Worcestershire.
   
   Supporting the rest of the organisation and our partners by understanding their needs, preferences and aspirations and responding to these proactively and with pace.
   
   Delivering quality information and services that reflect our customer's demands and getting things right at the first point of contact.
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5. Q.What are Resources Outcomes?
   A. The five Outcomes for the Resources Directorate are:
   
   a) The Council has a workforce that is fully engaged in achieving its goals and has the leadership, customer focus, skills and resources necessary to deliver its priority objectives
   
   b) Worcestershire County Council delivers efficient and effective services that provide value for money
   
   c) Teams across Worcestershire County Council are supported in the development and delivery of BOLD proposals with a robust framework, governance and, where appropriate, project delivery support
   
   d) Front-line directorates are fully supported by the Resources Directorate in delivering services
   
   e.) Technical and information services support delivery of business priorities, innovating and leading better outcomes or leaner delivery, where appropriate
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