- Have you made the Winter Weather
- Flooding Information and Advice
a Good Neighbour
in the Loop
- Other Services such as Libraries,
Waste and Recycling and Museums
- How we
Have you made the
winter weather promise?
Winter weather can bring many challenges, from gritting and
gales to flooding and freezing roads.
We make every effort to help local people and businesses
wherever we can, but it's everyone's responsibility to be prepared
and to take action.
The following information is a summary of winter advice provided
by various organisations, with links to more detailed guidance
This page includes the winter weather promise, quick-reference
advice sheets, information about flooding, gritting,
school closure updates and keeping warm, and some useful
We hope it helps you, your family and your friends to stay safe
and well this winter. (Back to Top)
Flooding information and Advice
Many parts of Worcestershire are at risk of flooding, either
from surface water flooding (sometimes called 'flash flooding') or
from rivers bursting their banks (which is called 'fluvial
Even if you believe that your home or business is in an area
that does not traditionally flood, flooding can occur anywhere so
you should still take steps to be prepared (businesses should
ensure that they have a business continuity plan in place).
Detailed advice about what to do before, during and after
flooding is available on our main flooding advice page.
Flood warnings are provided by the Environment Agency and
weather alerts and warnings are issued by the Met Office.
Help us tackle surface water flooding
The sheer volume of rain that can fall in a short space of time
can sometimes make surface water flooding unavoidable. However, we
try to make sure that water can drain away from our highways as quickly as
If you know of a road where water drainage is a problem, please
let us know by either reporting a highways defect online or
by calling the Worcestershire Hub on 0845 607 2005.
Frozen or burst pipes
Severn Trent Water are advising residents with frozen pipes to
turn off the water supply at their household stop tap and wait
until the water defrosts naturally.
If you think there may be a wider problem with the local water
supply, check with neighbours before calling the Severn Trent Water
Helpdesk on 0800 783 4444. For further information, visit the
Severn Trent Water website.
We do our best to keep the highways network running as
effectively as we can during periods of ice and snow, primarily by
gritting a number of key routes.
A primary network of 1,300km is treated in the first instance,
with a secondary network treated when conditions require it and
when resources allow.
Please plan your journeys carefully when there is a risk of ice
or snow. A full map of the county's gritting routes is available to
download. To see maps for individual districts, and for further
information about gritting, please see our main gritting page. Further information is also on
the Highways Agency website.
Driving in snow and ice
The best place to find advice about driving in severe weather
conditions is the government's Direct Gov website. You
can find information about planning journeys, making your journey
and getting help if things go wrong on the
Safety in extreme weather page. You can also see information on
Worcestershire roadworks and road closures. Further
information is also on the Highways Agency website.
Also see information on Park and Ride services. (Back to Top)
Being a good neighbour
Please check on elderly neighbours or
- Make sure they are eating and drinking regular hot meals and
drinks – perhaps make an extra portion for them next time you're
preparing a meal
- Check that their cupboards are stocked – if not, offer to pick
them up some groceries on your next visit to the supermarket
- Advise them to wear several layers of thin clothes rather than
one layer of thick clothing – this keeps warm air trapped
- Make sure their heating is in good working order and turned on
– the temperature of a room that most of their time spent in should
be between 18-21 degrees Celsius
- Ensure they have a couple of thick blankets handy
- Give them your phone number and make sure it's in a handy place
if they do need your help. (Back to Top)
Staying in the loop
The best way to get the latest information about how winter
weather conditions are affecting Worcestershire and the area where
you live is to tune in to local radio stations. The following
frequencies are for FM radios:
- BBC Hereford & Worcester 96,104, 104.4
- Free Radio 102.8
- The Wyre 107.2
- Heart 100.7
- Touch 102.2
- BRMB 96.4
Save them to your radio pre-sets now if you can, or keep them
handy for when you need them.
County Council alerts
The homepage of our
website features alerts whenever important information needs to
be communicated. These alerts appear above the news stories on the
right-hand side of the page. Our alerts will be used to provide
information about severe weather warnings, roads affected by snow
and ice, school closures (see below), library closures, museums,
waste & recycling collections and disruption to
public transport, among other things.
Follow us on Twitter
Our main Twitter account also allows us to communicate important
messages. During snow and ice, it's often referred to as the
'Gritter Twitter'. To follow us, either visit www.twitter.com/worcscc or
search for @worcscc on your Twitter application. (Back to Top)
It's very rare that we ask all schools to close because of
severe weather - the decision about whether to remain open or not
is predominantly taken by each individual school. For that reason,
it can vary greatly from one part of the county to
The homepage of our
website will include an alert whenever schools are affected by
severe weather, which will be updated regularly with the latest
information that schools provide to us (look our for alerts above
the news stories on the right-hand side of the page). You can also
link directly to the school closures for today's closed
schools or for tomorrow's closed schools web
Another source of up-to-date information about school
closures are the BBC
Hereford and Worcester and Free Radio radio stations, which
lists all individual schools affected at regular intervals. The FM
frequencies for BBC Hereford & Worcester are 96, 104 or 104.4,
while Free Radio is on 102.8. (Back to Top).
Buses and bus routes can easily be effected by bad weather.
Services effected will be published on the website homepage as well
as further information published in more details on the bus service
travel news web page.
Other Services such as Libraries, Waste & Recycling and
The homepage of our
website will also include an alert whenever services
including Libraries, Waste & Recycling Collections and
Museums are affected by severe weather, which will be updated
regularly with the latest information that the
services provide to us (look our for alerts above the news
stories on the right-hand side of the page). (Back to Top).
You may have heard of the Warmer Worcestershire website, where you can
see a thermal map of the county and discover how much heat is being
lost from your home.
It also contains information about grants and offers available
to help you to keep warm when the worst of the winter weather
starts to bite.
A simple tip to help you, or your family and friends, to stay
warm is to eliminate draughts and wasted heat by installing a
cheap, easy-to-fix brush or PVC seal on your exterior doors.
Letterboxes and keyholes should be covered too. (Back to Top)
How we work
Here at Worcestershire County Council, we work with a wide range
of partners to prepare for winter weather and we all act together
to respond when events occur.
Our partners include the police, the fire and rescue service,
the county's six district councils, NHS Worcestershire and many
more. The group that links everyone together is the West Mercia
Local Resilience Forum.
You can be assured that all of the different organisations
communicate with each other and make their plans together to
provide the best services possible for you, your families and
friends in Worcestershire. (Back to Top)
This page was last reviewed 22 March 2013 at 15:23.
The page is next due for review 18 September 2014.