Childrens Social Care
Complaints will be considered
under these procedures when made by children and young people with
regard to the services they receive from Worcestershire's
Children's Social Care Services. Complaints will also be considered
when made by parents, Local Authority foster carers and other
appropriate adults making a complaint on behalf of a child or young
person.
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Statement from the Director of Children's
Services
"We know that sometimes you don't agree with all our actions. If
you think we've got it wrong, it's really important to tell us so
that we have a chance to look again at the actions we've taken.
We will listen to your views and make changes where that's
possible. Of course, it's also good to hear when things go
well."
Gail Quinton , Director of Children's
Services
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Advocacy
An advocate is someone
who will act on your behalf to help and support you to make your
wishes and views known. |
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Procedure Stages
Stage 1 I Stage 2 I Stage 3 I Complaints Form
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Documents
This is the Annual Report
 (730 KB) for
Worcestershire County Council on the operation of the
Representations and Complaints Procedure in respect of Children's
Social Care Services from 2009 -2010
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This page was last reviewed 21 December 2011 at 15:47.
The page is next due for review 18 June 2013.