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Libraries helping residents navigate web of online information

booksLibraries across Worcestershire are offering help and guidance to residents who need help in navigating health advice information sources on the web.

Worcestershire County Council is working in partnership with SCL, Directgov, and other national partners to develop tools that will help people to easily access information sources from the web relating to Health and wellbeing.

A new website has been created This website brings together the most commonly sought information in one handy location, including links to searches for health practices, hospitals and support groups, and information on other services in the health and social care area.

Residents will also be able to find out more about health conditions and treatments, conduct online checks on symptoms and for their own wellbeing. Links have also been made to Books on Prescription schemes, which are run through libraries with the support of the NHS.

Nicki Hitchcock, Area Manager for Partnerships and Inclusion Libraries and Learning Servicesaid: “We are delighted to be involved in this project; many library users are unaware of how much they can do online, from finding a support group to doing a health check. The aim of this project is to make sure barriers to information are broken down, especially for those who are uncomfortable with using the web.”

The website also features YouTube clips to introduce the different content and demonstrate where searches can take people and what they can do. These can be used by people exploring the services available, or by staff and volunteers supporting people in making use of online services.

This is a pilot project funded by Arts Council England and as such is reliant on feedback to find out how best to develop the service. A questionnaire sits on the page, and those who complete it can be entered into a draw to win £100.

For more information call the Worcestershire Hub on 01905 822722.  

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This page was last reviewed 28 March 2012 at 10:39.
The page is next due for review 24 September 2013.