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Care Leavers Service

 Care Leavers Service

What is the Care Leavers Team?

The Care Leavers Team  is a new team that provides a service to you, as care leavers, or young people preparing to leave care. As a care leaver, you can get support from us from the age of 17½ until the age of 21, unless you are continuing an agreed course of training or education in which case support could continue up to the age of 25. The team currently consists of Team Manager, Business Support Officer and 13 Personal Advisors. The Team was previously part of the 16+ Service.

What will the Care Leavers Team do fo you?

You will be allocated a Personal Advisor who will:

  • Listen to your views and ideas about your life and future plans
  • Help you make plans for the future by meeting with you and agreeing your Pathway Plan
  • Encourage you to be healthy by supporting you registering with a GP, Dentist Optician and any other health appointments
  • We can also support you to access other services that maybe useful for your health and well-being e.g. Sexual Health Adviser, Healthy Young Minds and Drug or alcohol services
  • Encourage and support you in going as far as you can with your education
  • Make sure you receive advice and guidance with jobs, careers and training
  • Help you to develop the skills and knowledge that you need to live independently
  • Support you in finding somewhere suitable to live
  • Help you deal with any difficulties or problems, including helping you to know your rights
  • Provide advice and help with negotiating solutions or signposting you to other agencies/services that can help you.

Welfare Reform and Care Leavers

There have been many changes to the benefits system  recently. This can be confusing overwhelming, and frustrating. Your Personal Advisor can give you some basic information relating to benefits but it is best for you to seek specialist advice from the job centre on what you are entitled to claim.

Your Personal Advisor can help you with the following:

  • help you with the initial claims process when you turn 18 years old (Although you have to be present and speak with them directly in the first instances)
  • To make a claim you will need valid I.D your National Insurance Number and a bank account for any benefits to be paid into.
  • You must keep all your appointments with the Job Centre or they will sanction you (stop your benefit payments).

Contact Information

 PO Box 589

 General office: 01905 822343
Free phone: 0800 587 2119

Comments, Complaints and Compliments

 We need you to tell us how you feel about the service you receive. We like to know when we are getting it right – and we can improve things if you tell us when we are getting it wrong. Find out more information.

Further Information

In this section

More Information

See also in our website

External websites

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This page was last reviewed 19 August 2014 at 15:53.
The page is next due for review 15 February 2016.