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What is the Trading Standards Service?

Worcestershire Trading Standards Service is a division of Worcestershire County Council's Environmental Services Directorate.

We are responsible for enforcing legislation that covers the safety of products for the consumer market, weights and measures, fair trading and food. We are also involved in maintaining standards of animal welfare for livestock and for enforcing measures to prevent the spread of animal disease in farm animals.

If you are a consumer, we can advise you how to go about dealing with a complaint for yourself and how to take a small claim in the County Court.

If you are a business, we can give advice and information to help ensure you comply with consumer legislation. We are also able to check on weighing and measuring equipment and offer a weight adjustment service.

In order to assist both consumers and businesses, we have developed a range of leaflets which can be downloaded from this website (look for links followed by TS leaflet and its number e.g.TS leaflet 9004, etc). Follow this link if you need an interpretation or translation service.

For general consumer advice please contact:

Consumer Direct Logo

Telephone: 08454 04 05 06

E-mail:  http://www.consumerdirect.gov.uk/contact#sendemail

Website: http://www.consumerdirect.gov.uk/

About:    Consumer Direct

(Consumer Direct is open for telephone calls: Mon to Fri: 8am-6.30pm, Sat: 9am-1pm excluding Bank/Public Holidays)

From 1st June 2010 the County and District Council functions of Trading Standards, Environmental Health and Licensing have been combined into a single Worcestershire Regulatory Service hosted by Bromsgrove District Council. All the existing functions are being maintained or enhanced, and are currently being delivered from the same locations. Please note that the title of this service will change in the near future.

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This page was last reviewed 21 July 2010 at 17:44 by pawhite.
The page is next due for review 21 July 2011.

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Latest News:

News story No such thing as a 'board'
19 July, 2010
 Buyer beware logo Worcestershire's Regulatory Service warn residents after report               14 July, 2010
News story Don't give rogue traders a chance this summer
1 July, 2010
 Picture of seized goods World Anti-Counterfeiting Day
7 June, 2010
WETT logo New Regulatory Services reaches first milestone
7 June, 2010
Picture of Head of Service, Steve Jorden New Head of Worcestershire's Regulatory Service appointed
7 May, 2010

Link to our latest news page

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Worcestershire County Council, County Hall, Spetchley Road, Worcester, WR5 2NP - Directions to Council Offices