A Guide to Personal/Care Assessments
Sometimes people need extra support to manage at home. It might
only be for a short while, perhaps after an accident or a severe
illness. For other people it might be a longer-term disability,
health problem, or some other reason, which brings about the need
for more permanent care arrangements. In all cases, we have to find
out what help is needed and what we can do to provide it, we find
this our by talking to you.
How do we decide?
First of all we make an assessment of a person's needs. This
will involve someone from Adult Social Care services seeing the
person and talking through the kinds of things they are struggling
with in their day-to-day life. If there are already family or
friends providing care, we would be keen to involve them in the
assessment and hear their views. Even if other people are not
involved, the person might wish to have a friend or someone else
As we get a clearer picture of what the person's needs are, so
we find out the impact these have on their life and family
responsibilities. We can then check how these fit our Eligibility
Criteria for offering help.
What are the costs?
There is no charge for seeing a social care worker but many of
the services we can arrange may require a financial contribution.
This will be explained to you at the time of assessment.
Download our Guide to
Care Assessments (PDF 165 KB)
Find out everything you need to know about assessments including
how the assessment happens, what we need to know, your options and
what you may need to pay towards care.
Urgent short-term stays in care homes
Find out more
You can ask for help yourself or you may ask someone such as a
relative, friend or health professional to contact us on your
behalf. In the first instance contact should be made with the Adult
Duty Team or a Customer Services Advisor at our Access Centre.
Tel: 0845 607 2000
This page was last reviewed 16 April 2014 at 12:13.
The page is next due for review 13 October 2015.